Associate Director, Web Experience & Design System

Merck

North Wales (Montgomery County)

Hybrid

USD 142,000 - 224,000

Full time

12 days ago

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Benefits offered by this job

Health benefits

401(k) plan

Hybrid work

Job summary

Merck is seeking an Associate Director, Web Operations and Design System to lead web strategy, governance, and the US design system across HCP, HCC, and AI-driven search audiences. This leader drives the evolution, governance, and adoption of web design systems, ensuring compliant experiences optimized for discovery, interpretation, and citation by AI-driven search engines and LLMs.

In this role, you will partner with Digital Engagement Operations, Marketing, IT, Design, and Development teams to

Qualifications

Bachelor's degree required with 7+ years in digital marketing or web strategy.
Proven Jira backlog management and roadmap delivery.
Experience with multi-brand design systems (e.g., Figma).
Strong knowledge of UX, accessibility, and regulated industry compliance.
Proven cross-functional collaboration with Marketing, IT, Design, and Legal/Regulatory teams.

Responsibilities

Lead web strategy, governance, and the US design system across multiple brands.
Own backlog, run standups, and drive throughput for HCC and Platform Development teams.
Collaborate with Legal/Regulatory, IT, and marketing to streamline approvals.
Drive innovations to improve content discoverability and user engagement.
Provide training on web standards to internal teams and external partners.