Associate Director, Technology

Northern-Kentucky-University; Highland Heights (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Northern Kentucky University seeks an Associate Director of Technology in the Office of Student Financial Assistance to lead and optimize the technology stack supporting financial aid operations. The role requires coordinating complex projects, directing a skilled team, and ensuring systems compliance and robust data workflows for efficient aid delivery.

The position focuses on implementing new business system solutions, collaborating with IT and campus partners, and developing training

Qualifications

• Master's degree and 4 years of related experience required.
• Working knowledge of Title IV regulations.
• Knowledge of computer system capabilities, business processes and workflow.
• Ability to conduct training on technologies.
• Ability to problem solve and think analytically to identify optimal business system solutions.

Responsibilities

• Manage and improve the technology infrastructure and systems for financial aid operations, ensuring compliance and efficient aid delivery.
• Provide technical managerial leadership and oversee all departmental systems, technology and data activities.
• Direct a team of professionals and manage complex projects to streamline data analysis workflows and resolve system issues.
• Coordinate implementation of new and modernized business system solutions and liaise with external vendors or partners.
• Perform and coordinate system testing for new and existing applications, upgrades and patches; document testing results.
• Maintain all financial aid technologies and business solutions; develop instructional materials and conduct training.
• Translate business processes into system requirements and develop system solutions.
• Analyze new business requirements and determine best use of resources; analyze data and support data requests.

Skills

Team leadership

Analytical thinking

Training delivery

Data analysis

Regulatory knowledge: Title IV

Education

Master's degree

Job description

Position Title:Associate Director, TechnologyPosition Type:RegularAbout the Role:The Associate Director of Technology is a member of the Office of Student Financial Assistance and reports to the Assistant Vice President of Financial Assistance and Operations. This position manages and improves the technology infrastructure and systems for financial aid operations, ensuring compliance and efficient aid delivery. This position will provide technical managerial leadership and oversee all departmental systems, technology and data activities. The Associate Director of Technology will be responsible for directing a team of professionals and managing complex projects to streamline data analysis workflows, resolving system issues and collaborating with IT and other campus colleagues to ensure efficient financial aid awarding to enhance student success.The Associate Director Technology will identify opportunities to maximize the use of technology to provide funding, tools and information necessary for awarding aid to students. The position will ensure that our systems a build to meet compliance requirements with efficiencies for students, faculty and staff.The Associate Director of Technology will play a key role in coordinating the implementation of new and modernized business system solutions. This position will serve as a liaison to external vendors or partners in support of business systems, which may include the development, implementation and /or operations.The Associate Director of Technology will be responsible for performing and coordinating system testing for new and existing system applications, with includes upgrades and patching of existing systems; planning, conducting and documenting results of testing (managing the department’s testing).Managing and maintain all financial aid technologies and business solutions.Developing instructional technical materials and conduct training.Translating business processes into system requirements and/or development of system solutions.Analyzing new business requirements and determine the best way to utilize system resources to comply with requirement(s).Analyze data and support data request.Assist the office and campus partners in solving complex problems or issues regarding management of business systems.Review, research and evaluate software solutions to determine usefulness, benefits and opportunities to support and enhance student success.Masters degree and 4 years of related experience requiredWorking knowledge of Title IV regulations.Knowledge of computer system capabilities, business processes and workflow.Ability to conduct training on technologies.Ability to problem solve and think analytically to identify optimal business system solutions.Please attach a resume, cover letter and references.Posted Salary:Work Environment & Physical Demands: