Associate Director, Specialty Care Strategy & Operations

Spring Health; United States; A distancia; USD 140.000 - 180.000; Jornada completa

Descripción de la vacante

Spring Health is seeking an Associate Director, Business Operations & Strategy to join our Specialty Care team. This is a fully remote, full-time role with occasional travel to our NYC headquarters.

In this position you will own P&L mechanics, identify levers for revenue growth and margin expansion, and partner with Clinical, Product, Analytics and Marketing to align roadmaps and priorities.

Descripción del empleo

Our mission: eliminating every barrier to mental health. Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage. Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners. As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission. Spring Health is seeking an Associate Director, Business Operations & Strategy to join our Specialty Care team. This team is responsible for building and scaling new programs to support our highest-acuity members. Reporting to the Senior Director of Strategy & Operations, Specialty Care, this role acts as a senior strategic and operational leader, partnering closely with Clinical, Product, Analytics and Marketing to drive execution and growth. This is a full time position that is fully remote. Travel to our NYC headquarters may be required quarterly.

What you’ll do:

Master Specialty Care's P&L mechanics and financial drivers, identifying key levers to drive sustainable growth, revenue optimization, and gross margin expansion. Act as the primary financial and operational partner for department leadership, translating unit economics and margin drivers into actionable, high-impact strategies. Lead cross-functional alignment across Product, Clinical, Marketing, and Operations to set strategic roadmaps, prioriti