Associate Director – Project/Program Management

Jobtailor

Dallas (TX)

On-site

USD 120,000 - 190,000

Full time

2 days ago

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Job summary

Jobtailor in Dallas, TX seeks a seasoned leader to oversee complex transformation initiatives, drive data-driven operational strategies, and guide AI-enabled solutions across customer experience and efficiency programs.

The role requires 10+ years of corporate experience and 5+ years of people management, with a fixed location requirement and full-time commitment.

Qualifications

Bachelor’s degree preferred.
5+ years of proven people management experience.
10+ years of related corporate experience required.
Minimum office presence of 5 days per week.
Position is located in the posted location; no relocation offered.

Responsibilities

Oversee project execution, ensuring alignment with scope, schedule, and budget.
Coordinate resources effectively and adhere to industry-standard methodologies.
Oversee operational aspects and day-to-day management of related initiatives.
Implement and execute strategies developed by higher management.
Lead entry-level and career-level staff.
Influence hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.
Provide strategic leadership for complex transformation initiatives supporting customer experience, operational efficiency, workforce modernization, and business performance.
Translate enterprise objectives into executable programs.
Develop and execute data-driven operational strategies.
Identify, evaluate, and implement AI-enabled solutions and intelligent automation.
Lead business intelligence, analytics, and reporting initiatives.
Establish measurement frameworks and governance processes.
Lead CARE organization planning, readiness, and execution for mergers, acquisitions, divestitures, and strategic partnerships.
Develop integration strategies, execute transition plans, mitigate risks, and ensure seamless customer and employee experiences.

Skills

People Management

Project Execution

Data-Driven Strategies

AI-Enabled Solutions

Business Intelligence

Education

Bachelor’s Degree

Tools

Governance

Analytics

Job description

Oversee project execution, ensuring alignment with scope, schedule, and budget
Coordinate resources effectively and adhere to industry-standard methodologies
Oversee operational aspects and day-to-day management of related initiatives
Implement and execute strategies developed by higher management
Lead entry-level and career-level staff
Influence hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates
Provide strategic leadership for complex transformation initiatives supporting customer experience, operational efficiency, workforce modernization, and business performance
Translate enterprise objectives into executable programs
Develop and execute data-driven operational strategies
Identify, evaluate, and implement AI-enabled solutions and intelligent automation
Lead business intelligence, analytics, and reporting initiatives
Establish measurement frameworks and governance processes
Lead CARE organization planning, readiness, and execution for mergers, acquisitions, divestitures, and strategic partnerships
Develop integration strategies, execute transition plans, mitigate risks, and ensure seamless customer and employee experiences

Requirements

Bachelor’s degree (BS/BA) desired
5+ years of proven people management experience
10+ years of related corporate experience is required
Minimum office presence of 5 days per week
Position is only located in the posted location; no relocation is offered

Core Competencies

Demonstrates expertise in project execution, resource coordination, and strategic leadership for transformation initiatives. Proven ability to develop data-driven operational strategies and implement AI-enabled solutions to enhance customer experience and operational efficiency.

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