Associate Director, Patient Access Analytics & Partnerships

AstraZeneca GmbH; Gaithersburg (MD); Hybrid; USD 147,000 - 221,000; Full time

Job summary

AstraZeneca is seeking an Associate Director, Capabilities and Partnerships to bridge performance intelligence with business decisions in US Patient Support. Based in Gaithersburg or Wilmington, you’ll translate fragmented data into clear insights, shape capability strategy, and prioritize investments across a complex vendor ecosystem.

You will champion analytics and AI to measure what matters, ensure data governance, and influence brand, consumer, and patient strategies for greater access.

Qualifications

• Bachelor’s degree in general business, health sciences, managed healthcare, public policy or related subject areas.
• 6 years of related work experience supporting / handling access and reimbursement support programs for brands in the specialty pharmaceutical space.
• Strong reporting and analytics capability, with the ability to work with data specific to pharma and turn it into strategic business drivers that enable leadership decisions.
• Ability to think at the ecosystem level, connecting data across vendors, programs and services to assess overall brand and portfolio performance rather than evaluating vendors in isolation.
• Comfort using AI and advanced analytics tools to synthesize data and generate insight, with the curiosity to scout for emerging AI capabilities in line with AstraZeneca’s data-driven, digitally enabled vision.
• Ability to tell a story, connecting complex data to the Consumer, HCP, and Patient journeys and how patient support services come together to shape the patient experience.
• Strong business insight and a capability approach, with the curiosity to scan for solutions inside and outside AstraZeneca.
• Experience in vendor management and project management, with the ability to both partner with and handle vendors across a complex ecosystem.
• Follow all laws, regulations, and policies that govern the conduct of AstraZeneca’s activities related to copay programs.

Responsibilities

• Performance Intelligence Strategy: Connect data across patient support, vendor performance, and digital experience to generate actionable insight that links Consumer, HCP, and Patient journeys and informs where to focus for the highest access impact.
• Ecosystem Measurement: Shift measurement from isolated vendor metrics to portfolio-level performance; evaluate how programs interact and which deliver outsized outcomes so leaders can sustain, scale, or reconsider investments.
• Reporting and Analytics: Lead the design and evolution of dashboards, scorecards, and performance frameworks that explain what changed, why it matters, and what to do next at program, brand, and ecosystem levels.
• Capability Scouting and Build: Identify gaps in data and analytics; source or engage internal and external capabilities and vendors to integrate data and build the right solutions.
• AI-Driven Insight: Leverage AI and sophisticated analytics to synthesize cross-ecosystem signals; actively scout emerging AI capabilities that elevate performance measurement and decision quality.
• Vendor and Partnership Leadership: Handle and coordinate select vendor relationships; partner across the Capabilities & Vendor Partnerships team on strategy, performance, and delivery within a complex vendor ecosystem.
• Business and Data Proficiency: Apply strong commercial foresight and pharma-specific data expertise to interpret performance signals and connect patient support programs to strategic brand and consumer outcomes.
• Cross-Functional Alignment: Partner with Brand Engagement, Direct-to-Consumer, Patient Support Operations, Field Reimbursement, Commercial IT, Legal/Compliance, and Omnichannel teams to drive initiatives that advance HCP and patient access goals.
• Data Stewardship and Compliance: Uphold data guardrails and ensure compliant sharing practices; adhere to all applicable laws, regulations, and policies governing patient support and access programs.

Skills

Analytics

Vendor management

Project management

AI capabilities

Ecosystem thinking

Storytelling

Education

Bachelor’s degree in relevant field

Job description

AstraZeneca is seeking an Associate Director, Capabilities and Partnerships to bridge performance intelligence with business decisions in US Patient Support. Based in Gaithersburg or Wilmington, you’ll translate fragmented data into clear insights, shape capability strategy, and prioritize investments across a complex vendor ecosystem.

You will champion analytics and AI to measure what matters, ensure data governance, and influence brand, consumer, and patient strategies for greater access.