Associate Director, Omnichannel Orchestration Tech Lead

Jazz Pharmaceuticals; Philadelphia (Philadelphia County); On-site; USD 153,600 - 230,400; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k retirement savings plan

Flexible paid vacation

Job summary

Jazz Pharmaceuticals is hiring a Tech Lead for Omnichannel Orchestration in Philadelphia. You will provide technical leadership, manage the design, and oversee integration of customer journey orchestration capabilities. Your role is crucial for ensuring personalized customer engagement across marketing, sales, and service channels.

The position requires a bachelor’s degree in a related field and over 8 years of experience in campaign orchestration. You will collaborate with cross-functional teams and play a key role in technical delivery within an agile framework.

Qualifications

• 8+ years of experience after bachelor's degree in campaign orchestration or digital marketing operations.
• Experience as a Tech Lead or similar role with hands-on technical leadership.
• Strong understanding of customer data ecosystems.

Responsibilities

• Design and implement solutions for Omnichannel Orchestration.
• Lead technical teams in integrating software aligned to business needs.
• Collaborate with business and IT teams to ensure adherence to standards.

Skills

Leadership experience

System integration patterns

API knowledge

Decision logic

Agile product development

Education

Bachelor's degree in computer science, engineering, information systems, or related field

8+ years in digital marketing operations or related domains

Tools

Omnichannel orchestration

CRM systems

Analytics systems

Job description

Jazz Pharmaceuticals is hiring a Tech Lead for Omnichannel Orchestration in Philadelphia. You will provide technical leadership, manage the design, and oversee integration of customer journey orchestration capabilities. Your role is crucial for ensuring personalized customer engagement across marketing, sales, and service channels.

The position requires a bachelor’s degree in a related field and over 8 years of experience in campaign orchestration. You will collaborate with cross-functional teams and play a key role in technical delivery within an agile framework.