Associate Director, Digital & Web Ops Tech Lead

Jazz Pharmaceuticals; Philadelphia (Philadelphia County); Hybrid; USD 153,600 - 230,400; Full time

Benefits offered by this job

401(k) retirement savings plan

Flexible paid vacation

Medical, dental, and vision insurance

Job summary

Jazz Pharmaceuticals is seeking a Lead, Digital & Web Ops based in Philadelphia, PA. The ideal candidate will have expertise in designing and delivering scalable digital engagement solutions and will lead cross-functional teams to achieve digital innovation.

Responsibilities include developing technology strategies, collaborating with stakeholders, and mentoring software developers. A Bachelor's degree in a technical field combined with at least 8 years of experience in customer engagement is required. The role offers competitive compensation and benefits.

Qualifications

• 8+ years of experience in customer engagement or related domains in pharma.
• 4+ years of experience as a Tech Lead or related role.
• Experience with CRM-integrated engagement tools.

Responsibilities

• Design and deliver digital engagement solutions across various platforms.
• Translate complex business requirements into technical specifications.
• Lead cross-team problem solving and mentoring of developers.

Skills

Leadership

Enterprise software architecture

Cloud platforms

Digital engagement architectures

Agile product development

Education

Bachelor’s degree in computer science, engineering, information systems

Tools

Salesforce Health Cloud

Drupal

Job description

Jazz Pharmaceuticals is seeking a Lead, Digital & Web Ops based in Philadelphia, PA. The ideal candidate will have expertise in designing and delivering scalable digital engagement solutions and will lead cross-functional teams to achieve digital innovation.

Responsibilities include developing technology strategies, collaborating with stakeholders, and mentoring software developers. A Bachelor's degree in a technical field combined with at least 8 years of experience in customer engagement is required. The role offers competitive compensation and benefits.