Associate Director, Omnichannel Campaign Orchestration

Jazz Pharmaceuticals; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Jazz Pharmaceuticals is seeking an Associate Director, Campaign Orchestration (EU/International) to translate customer strategies into personalized, orchestrated engagement across channels. You will collaborate with brand, medical, analytics, and enterprise CX teams to align priorities and deliver cohesive campaigns.

In this role, you will own audience orchestration, define media strategies, and drive activation and performance, leveraging global capabilities to scale execution and improve

Qualifications

• Bachelor’s degree required in business, healthcare, technology or related field.
• 8+ years of experience in omnichannel campaign orchestration, planning, or related CX capabilities within a pharmaceutical organization outside the US market.

Responsibilities

• Translate customer and brand strategy into orchestrated cross‑channel engagement plans.
• Own complex, cross‑functional orchestration initiatives from strategy through execution.
• Define and optimize media strategies and channel mix for omnichannel campaigns.
• Leverage data, analytics, and insights to refine sequencing and improve outcomes.

Skills

Omnichannel orchestration

Campaign analytics

Audience targeting

Cross-functional collaboration

Data-driven decision making

Stakeholder management

Enterprise CX platforms

Sequencing and workflow design

Education

Bachelor’s degree in business, healthcare, or related field

MBA or relevant graduate degree (preferred)

Tools

CX platforms

Job description

Jazz Pharmaceuticals is seeking an Associate Director, Campaign Orchestration (EU/International) to translate customer strategies into personalized, orchestrated engagement across channels. You will collaborate with brand, medical, analytics, and enterprise CX teams to align priorities and deliver cohesive campaigns.

In this role, you will own audience orchestration, define media strategies, and drive activation and performance, leveraging global capabilities to scale execution and improve