Associate Director of Technology

Sacbar; Palo Alto (CA); Hybrid; USD 125,000 - 151,000; Full time

Job summary

Stanford University’s Financial Aid Office (FAO) on Historic Stanford Campus is seeking an Associate Director of Technology. This role supports a hybrid schedule with on-site presence and focuses on designing and integrating advanced business systems to improve workflow and efficiency.

The successful candidate translates business needs into technical specifications, collaborates with developers, and leads testing and training efforts while ensuring robust data reporting for stakeholders.

Qualifications

• Bachelor's degree with five years relevant experience.
• Experience with enterprise applications and database-driven applications; strong SDLC knowledge.
• Knowledge of computer systems, business processes, and workflow.

Responsibilities

• Translate business processes into system requirements and develop system solutions.
• Analyze new business requirements and assess feasibility of enhancements.
• Specify functional analysis and design; work with developers to resolve issues.
• Review and evaluate software for usefulness and design documentation.
• Test new systems and patches; document results of testing.
• Develop training materials and job aids for users.
• Advise users on solving complex problems with business systems.
• Analyze data and provide data sets and operational/analytical reports.
• Coordinate with external vendors/partners for system development and operations.

Skills

System analysis

SDLC

Communication skills

Training development

Interviews & facilitation

Problem solving

Education

Bachelor's degree + 5 years experience

Job description

Associate Director of Technology

Main Work Location: Historic Stanford Campus

Schedule: Hybrid (at least 3 days per week on site)

Budgeted Salary Range: The expected pay range for this position is $124,602 to $151,091 per annum.

The Financial Aid Office strives to enable all admitted students to take advantage of the opportunities at Stanford through one of the most generous financial aid programs in the nation . We are a dynamic team of dedicated professionals committed to serving all students, both undergraduate and graduate, and their families. We maximize use of technology to provide funding, tools and information necessary to meet educational expenses for all students. We ensure that institutional, governmental and private funds are administered in compliance with the highest standards of fiscal responsibility

The Financial Aid Office (FAO) seeks an Associate Director of Technology to provide specific requirements and/or design solutions for business information systems and incorporate new technical systems to improve workflow, production, efficiency and effectiveness.

Examples of Core Duties and Responsibilities include but are not limited to:

• Designing an expedited system process flow to meet a demand for faster aid application turnaround during a high-volume packaging season.
• Determining the best way to utilize system resources to comply with a new federal reporting requirement with accuracy and efficiency.
• Refining the logic behind a customized financial aid award notification process to accommodate separation of direct and indirect costs in the student budget.
• Managing the department's testing of quarterly regulatory updates to financial aid software.

Core Duties:

• Translate business processes into system requirements and/or development of systems solutions.
• Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and user needs.
• Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.
• Review, research and evaluate software to determine its usefulness and appropriateness as related to existing or proposed business systems; assist or develop preliminary and detailed system design documentation.
• Perform testing of new systems, upgrades and patching of existing systems; plan, conduct and document results of testing.li>
• Develop instructional materials, training and job aids.
• Advise users requiring assistance in solving complex problems or issues regarding management and business systems.
• Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for end users.
• Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.
• Coordinate the implementation of new or modified business systems.

Minimum Education And Experience

Bachelor's degree and five years relevant experience or a combination of education and relevant experience.

Knowledge, Skills And Abilities

• Knowledge of computer system capabilities, business processes, and workflow.
• Experience with enterprise applications and understanding of database driven applications.Strong understanding of the software development life cycle.
• Knowledge of principles and techniques used in conducting management studies and in systems analysis.
• Current knowledge of rapidly changing computer technology.
• Skill in conducting interviews and facilitating group meetings.
• Skill in developing and conducting training programs.
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.
• Strong listening, negotiation and conflict resolution skills.
• Ability to design and document complex business systems.
• Proven problem solving and analytical thinking and ability to approach problems logically and systematically.