Associate Director of Technology

Stanford University; Palo Alto (CA); On-site; USD 125,000 - 151,000; Full time

Job summary

Stanford University’s Financial Aid Office seeks an Associate Director of Technology to design and implement business information systems, improving workflow and efficiency at the historic Stanford Campus.

This role leads system analysis, works with developers and vendors, and ensures data integrity while maintaining a strong focus on user needs. The position offers hybrid work with on-site days and opportunities to impact financial aid operations.

Qualifications

• Bachelor's degree with five years of relevant experience.
• Knowledge of computer systems, workflows and enterprise applications.
• Understanding of database-driven applications and SDLC.
• Strong communication and training skills.
• Ability to analyze requirements and translate into system design.

Responsibilities

• Translate business processes into system requirements and design solutions.
• Assess new requirements and feasibility for enhancements.
• Collaborate with developers to resolve system issues.
• Test new systems and perform patching of existing systems.
• Develop training materials and user aids.
• Coordinate with vendors and stakeholders for implementation.
• Lead validation and documentation of system designs.

Skills

Business systems

Enterprise applications

SDLC

Requirements analysis

Stakeholder communication

System testing

Training & instruction

Problem solving

Education

Bachelor's degree

Job description

Associate Director of Technology Main Work Location: Historic Stanford Campus Schedule: Hybrid (at least 3 days per week on site) Budgeted Salary Range: The expected pay range for this position is $124,602 to $151,091 per annum.

The Financial Aid Office strives to enable alladmitted students totake advantage ofthe opportunities atStanford throughoneofthemostgenerous financialaidprogramsinthenation. We are a dynamic team ofdedicated professionals committed to serving allstudents, both undergraduate andgraduate, andtheir families. Wemaximize useoftechnology to provide funding, tools andinformation necessary tomeet educational expenses forallstudents. We ensure that institutional,governmental andprivate funds areadministered incompliance with the highest standards of fiscal responsibilityTheFinancialAidOffice(FAO)seeksanAssociateDirector ofTechnology toprovidespecific requirements and/or design solutions forbusiness information systems andincorporate new technical systems to improve workflow, production, efficiency and effectiveness.

Examples of Core Duties and Responsibilities include but are not limited to:

• Designinganexpeditedsystemprocessflowtomeetademand for faster aid application turnaround during a high-volume packaging season.
• Determining thebestway to utilize system resources to comply with a new federalreporting requirement with accuracy and efficiency.
• Refining the logic behind a customized financialaidawardnotificationprocesstoaccommodate separationofdirect and indirect costs in the student budget.
• Managing the department's testingofquarterly regulatory updates tofinancial aid software.

Core Duties

• Translate business processes into system requirements and/ordevelopment of systems solutions.

• Analyze new business requirements, assist with feasibility ofenhancement requests, system functionality, current system use and userneeds.

• Specify functional analysis and design and work with developersand analysts to recommend solutions and resolve system issues.

• Review, research and evaluate software to determine itsusefulness and appropriateness as related to existing or proposedbusiness systems; assist or develop preliminary and detailed systemdesign documentation.

• Perform testing of new systems, upgrades and patching of existingsystems; plan, conduct and document results of testing.

• Develop instructional materials, training and job aids.

• Advise users requiring assistance in solving complex problems orissues regarding management and business systems.

• Analyze data and provide data sets to users for analysis. Mayinclude development of operational and analytical reports for endusers.

• Liaise with external vendors or partners in support of businesssystems, which may include system development, implementation and/oroperations.

• Coordinate the implementation of new or modified businesssystems.

Minimum Education andExperience:

Bachelor's degree and five years relevant experience or a combinationof education and relevant experience.

Knowledge, Skills and Abilities:

• Knowledge of computer system capabilities, business processes,and workflow.

• Experience with enterprise applications and understanding ofdatabase driven applications.

• Strong understanding of the software development lifecycle.

• Knowledge of principles and techniques used in conductingmanagement studies and in systems analysis.

• Current knowledge of rapidly changing computertechnology.

• Skill in conducting interviews and facilitating groupmeetings.

• Skill in developing and conducting training programs.

• Excellent communication skills, both written and verbal,including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertiseand business needs.

• Strong listening, negotiation and conflict resolutionskills.

• Ability to design and document complex business systems.

• Proven problem solving and analytical thinking and ability toapproach problems logically and systematically.