Associate Director of Operations

KVC Health Systems, Inc.; Columbia Township (MO); On-site; USD 50,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

403(b) with Company Match

Tuition Reimbursement

Licensure & Certification Reimburse"

Employee Assistance Program

Health Insurance

Job summary

The Associate Director of Operations at KVC Missouri Residential Treatment Program in Columbia, MO oversees operations, facilities, staffing, compliance, budgeting, and program safety to deliver high-quality services for youth and staff.

Responsibilities include managing preventive maintenance, supervising staff, ensuring regulatory adherence, budgeting, and coordinating with multidisciplinary teams to maintain a respectful, inclusive work environment.

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or social services related field.
• 2–5 years of experience in operations or facility maintenance, healthcare experience preferred.
• Intermediate skills in MS Office (Word, Excel, Outlook).

Responsibilities

• Operations & Facility Management: Coordinate with maintenance staff to track work orders and manage preventive/utility maintenance.
• Maintain annual equipment records and ensure appropriate ordering of facility and unit supplies.
• Oversee the physical environment and operational infrastructure of the program.
• Interview, hire, train, and provide performance feedback to staff.
• Ensure teams have clear role expectations and the tools needed for success.
• Provide oversight to multidisciplinary service teams with a respectful, inclusive approach.
• Compliance & Reporting: Maintain proficiency in agency systems to support accurate documentation; ensure adherence to policies and regulations.
• Collaborate with site leadership on fiscally responsible purchasing and budgetary goals.

Skills

Leadership/management

Operations management

Staff training

Multidisciplinary teams

Education

Bachelor’s degree in relevant field

Tools

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate Director of Operations

Full Time MO - Columbia, Columbia, MO, US

Salary Range: $50,000.00 To $64,000.00 Annually

Associate Director of Operations

KVC Missouri Residential Treatment Program
On-site | Columbia, MO
Salary: $50,000-$64,000 - Determined by education and years of experience

Job Summary

The Associate Director of Operations provides key leadership across the program, ensuring high-quality, mission-aligned services in a safe and supportive environment for youth, staff, and visitors. This role spans operational oversight, staffing, compliance, budgeting, and facility management — all grounded in a culture of respect, inclusion, and excellence.

Core Responsibilities

Operations & Facility Management

Coordinate with maintenance staff to track work orders and manage preventive/utility maintenance

Maintain annual equipment records and ensure appropriate ordering of facility and unit supplies

Oversee the physical environment and operational infrastructure of the program

Interview, hire, train, and provide performance feedback to staff

Ensure teams have clear role expectations and the tools needed for success

Provide oversight to multidisciplinary service teams with a respectful, inclusive approach

Compliance & Reporting

Maintain proficiency in agency systems (EHR and HRIS) to support accurate documentation

Ensure adherence to agency policies, regulatory requirements, and best practices

Collaborate with site leadership on fiscally responsible purchasing and budgetary goals

Education: Bachelor’s degree in Healthcare Administration, Business Administration, Operations Management, or social services related field required.

Licensure/Certification: Valid driver’s license and auto insurance.

Experience/Skills: Two to five years of experience in an operations or facility maintenance field, preferably in management or leadership and in a healthcare environment. Preferred experience supervising members of a multidisciplinary team. Requires Intermediate skills in Microsoft Office Suite, including Word, Excel, and Outlook email.

• Paid Time Off

Enjoy a generous amount of leave to support your work-life balance.

Receive financial support during parental leave to help you spend quality time with your new family member.

Comprehensive insurance coverage to keep you and your family healthy and protected.

• 403(b) with Company Match

Retirement savings plan with company contributions to help you plan for your future.

• Tuition Reimbursement

Financial assistance for continuing education and professional development.

• Professional Licensure and Certification Reimbursement

Support for obtaining and renewing professional licenses and certifications.

• Employee Assistance Program

Confidential support for personal and professional challenges, including counseling and resources.

Access to health screenings and mental health support to promote overall well-being.

Why KVC?

KVC is a nonprofit child placing and behavioral health agency with a long legacy of compassionately serving children and families. We are committed to providing our employees with a supportive and rewarding work environment. We also believe in the importance of work-life balance, and we offer a variety of programs and resources to help our employees achieve it (Wellbeing Committee, Inclusion Committee, Talent Development Programs, etc.).

At KVC Health Systems, our employees are our greatest asset. Based on the voice of our employees, KVC debuted with an 86 Work Wellbeing score on Indeed, a rating so high and rare that it places KVC among the top 1% of employers nationally. We are committed to providing a positive, supportive work environment where you can do your best work and love coming to work every day.