Associate Director of Financial Aid

Atrium Health; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Atrium Health is seeking a Financial Aid/Loan Officer to manage loan and scholarship programs for students at Carolinas College of Health Sciences. The role involves certifying loans, reconciling accounts, and supporting students through effective communication and policy development.

Qualifications

• Three years’ experience with Title IV federal student aid programs.

Responsibilities

• Administers Direct Federal Stafford Loan program and manages default prevention.
• Reconciles federal funds accounts monthly.

Skills

Organizational Skills

Detail-oriented

Communication

Education

Baccalaureate Degree

Tools

Microsoft Office

Job description

4 days ago Be among the first 25 applicants

Job Summary

The financial aid/loan officer, responsible to the director of financial aid, works in conjunction with the dean of administrative and financial services to administer the loan, scholarship, and NC State programs for the student population of Carolinas College of Health Sciences (CCHS). This position will be responsible for certifying loans, requesting funds, reconciling accounts and promissory notes, sending Atrium Health loans to billing and collections, and administering the Direct Stafford Loan Default Management program.

Minimum Required Qualifications

• Ability to work cooperatively with people
• Excellent organizational skills
• Detail-oriented skills
• Articulate and diplomatic manner

Desired Qualifications

Previous experience in a financial aid office

Essential Functions

• Promotes the College’s core values and standards of excellence through respectful communication, maintaining a safe and professional environment, and supporting students, colleagues, and community.
• Develops and revises policies and procedures; assumes responsibility for own actions; serves as a role model and mentor; maintains confidentiality; provides accessible communication; advises students; participates in college functions and committees; fosters community relationships; performs other duties as assigned.

Loan Program Administration

• Administers the Direct Federal Stafford Loan program, provides information to students, certifies funds, and manages default prevention efforts.
• Reconciles federal funds accounts monthly and utilizes electronic programs for processing.

• Manages Atrium Health’s Educational Loan Forgiveness Program, including tracking, repayment coordination, and documentation.

• Administers NC State Education Assistance programs, determining eligibility, certifying students, and reconciling funds.

Professional Development

• Maintains knowledge and skills through ongoing education, training, and professional activities; evaluates own performance annually; complies with health and safety requirements.

Education and Training

• Baccalaureate degree required.
• Strong communication skills; three years’ experience with Title IV federal student aid programs; proficiency with Microsoft Office and online federal programs preferred.

Physical Requirements

• Office work involving walking, standing, bending, sitting, and lifting up to 25 lbs.

Population Served

• Knowledge of growth and development principles; ability to respond to age-specific issues for various age groups.

Protected Health Information

• Limits access to PHI and student information; shares information only on a need-to-know basis; access is controlled via user ID and password.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Education and Training
• Industry: Hospitals and Health Care