Associate Director of Affordability - COE - PAP

Scorpion Therapeutics; Morristown (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

Scorpion Therapeutics seeks an Associate Director, PAP Operations to drive operational excellence for Patient Assistance Programs within the Affordability COE.

Lead PAP program management, collaborate with HUB vendors and PSS teams, and implement policies responding to Medicare/Medicaid changes while guiding analytics and quarterly reviews.

Qualifications

• BA/BS required.
• 7+ years in affordability program management/patient support services/case management/hub services or related pharma/healthcare field.
• Strong understanding of US patient affordability/access dynamics, policy/payer landscape, and free goods best practices.
• Ability to travel up to 25%.
• MBA or advanced degree preferred.
• Excellent communication/interpersonal skills; influence without authority.
• Cross-functional collaboration experience; strong problem-solving/analytics.
• Ability to guide analytics/reporting for effective free goods dashboards.

Responsibilities

• Guide and enhance PAP Program management (SOPs, business rules, process flows) using enterprise affordability best practices.
• Ensure smooth PAP service implementation for new product indications.
• Support Medicare AR planning/workflow with HUB vendor (staffing needs, business rule/process alignment, weekly dashboard reporting).
• Monitor and respond to Medicare/Medicaid policy changes by implementing/refining processes and business rules.
• Develop free goods inventory management protocol with pharmacy and build product forecasts aligned to access landscape.
• Manage patient case escalations.
• Partner with brand PSS teams and HUB vendor to streamline CRM update requests.
• Ensure vendor compliance with regulatory and AE/PV reporting and PAP tracking.
• Implement PAP/free goods enhancements (project plans, deliverables, budgets, timelines).
• Analyze dashboards/trends and recommend improvements; support quarterly business reviews.
• Collaborate cross-functionally; ensure HUB vendor training resources.
• Determine and develop Field Team resourcing needs with agency of record and internal teams.

Skills

PowerPoint storytelling

Cross-functional collaboration

Analytics / reporting

Change leadership

Education

BA/BS

MBA or advanced degree preferred

Tools

Hub/vendor management

Job description

Position Overview

The Associate Director, PAP Operations, will enable operational excellence and implement best practices to support Patient Assistance Program (PAP) services under the Affordability COE.

Main Responsibilities

• Guide and enhance PAP Program management (SOPs, business rules, process flows/procedures) using enterprise affordability best practices.
• Ensure smooth PAP service implementation for new product indications.
• Support Medicare annual re-enrollment (AR) planning/workflow with HUB vendor (staffing needs, business rule/process alignment, weekly dashboard reporting).
• Monitor and respond to Medicare/Medicaid policy changes by implementing/refining processes and business rules (e.g., LIS, M3P).
• Develop free goods inventory management protocol with pharmacy (cycle counts; reconcile shipments) and build product forecasts aligned to access landscape.
• Manage patient case escalations.
• Partner with brand Patient Support Services (PSS) teams and HUB vendor to streamline CRM update requests.
• Ensure vendor compliance with regulatory and AE/PV reporting and Patient Program Tracker reporting.
• Implement PAP/free goods enhancements (project plans, deliverables, budgets, timelines).
• Analyze dashboards/trends and recommend improvements; support quarterly business reviews.
• Collaborate cross-functionally (FRMs, PSS stakeholders, analytics/reporting, platform/digital, legal/compliance); ensure HUB vendor training resources.
• Determine and develop Field Team resourcing needs with agency of record and internal teams.

About You

Basic Qualifications

• BA/BS required.
• 7+ years in affordability program management/patient support services/case management/hub services or related pharma/healthcare field.
• Strong understanding of US patient affordability/access dynamics, policy/payer landscape, and free goods best practices.
• Ability to travel up to 25%.

Preferred Qualifications

• Strong PowerPoint/storytelling; leadership for change.
• Advanced degree (MBA, MFin) preferred.
• Excellent communication/interpersonal skills; influence without authority.
• Cross-functional collaboration experience; strong problem-solving/analytics.
• Ability to guide analytics/reporting for effective free goods dashboards.