Director, Patient Services & Field Reimbursement

Scorpion Therapeutics; Ewing Township (NJ); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Employee Stock Purchase Program

401(k) matching

Job summary

Scorpion Therapeutics in New Jersey seeks a senior leader to design and scale patient access across co-pay programs, patient services, and field reimbursement. You will own end-to-end patient journeys and build a Field Reimbursement Manager organization to support commercial goals.

The role requires 12–15+ years in pharma/biotech market access with strong cross-functional influence and vendor management. MBA preferred; Bachelor’s is required. Comprehensive benefits include stock plans.

Qualifications

• Bachelor's degree required; MBA or equivalent preferred.
• Significant co-pay/hub leadership and vendor/SLAs management experience.
• Experience building or leading field-based reimbursement/access teams is a plus.

Responsibilities

• Lead design, optimization, and execution of the patient access ecosystem across the US.
• Own end-to-end patient journey from prescription to therapy initiation and persistence.
• Build and lead a Field Reimbursement Manager (FRM) organization and oversee vendors.
• Establish business rules for a consistent, patient-centric access experience.
• Establish KPIs/governance and ensure compliance with laws and policies.

Skills

FRM leadership

Vendor management

Patient access

Cross-functional influence

Data-driven decision making

Education

Bachelor's degree

MBA or equivalent preferred

Job description

How You Will Make An Impact

• Lead design, optimization, and execution of the patient access ecosystem in the US across co-pay programs, patient services (hub), field reimbursement, and pharmacy coordination.
• Own the end-to-end patient journey from prescription through therapy initiation and persistence; build and lead a Field Reimbursement Manager (FRM) organization; oversee third-party patient services vendors; establish business rules for a consistent, efficient, patient-centric access experience.

Responsibilities

• Improve the access journey (first fill, persistent refill, recapture) via coordination across specialty pharmacies, patient services, and field reimbursement.
• Eliminate friction in prior authorization, therapy initiation, and refill continuity to reduce abandonment and improve adherence.
• Design/operationalize access pathways and business rules across channels; ensure patient-centric experiences across retail, specialty, and cash-pay.
• Build/scale FRM model; enhance provider engagement and accelerate access resolution to support commercial goals.
• Lead patient services and co-pay programs; optimize spend, SLAs, vendor performance, and vendor transitions.
• Establish KPIs/governance; ensure compliance with applicable laws, regulations, and company policies; partner with Sales, Trade & Distribution, pharmacy partners, Marketing/Medical/Finance/Compliance.

To Succeed In This Role

• Bachelor’s required; MBA or equivalent preferred; 12–15+ years in pharma/biotech market access, patient services, reimbursement, or related.
• Significant co-pay/hub leadership; proven third-party vendor/SLAs management.
• Preferred: experience building field-based reimbursement/access teams.
• Strong business, analytical, problem-solving, leadership, and cross-functional influence skills.

Benefits

• Full and comprehensive benefit program, including an Employee Stock Purchase Program and 401(k) matching.