Associate Director of Admissions

Manhattan College; Northern, New York (KY, NY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Manhattan University seeks an Associate Director of Admissions to hire, train, supervise, and motivate a team focused on growing graduate enrollment while maintaining undergraduate recruitment efforts. The role oversees multiple admissions staff and coordinates cross-department collaboration to advance enrollment goals.

The ideal candidate brings 3+ years in admissions or related customer-facing roles, strong communication and presentation skills, and a willingness to travel up to 75% of the

Qualifications

• Bachelor's degree or higher required.
• 3+ years of increasing responsibility in admissions, sales, or customer-facing fields.
• Strong communication and presentation skills.
• Self-motivated with initiative and goal setting ability.
• Prior management experience preferred but not required.
• Willingness to travel and work with diverse communities.

Responsibilities

• Hire, train, supervise, and motivate admissions staff toward enrollment goals.
• Oversee Undergraduate and Graduate Admissions Specialists and coordinate recruitment plans.
• Manage recruitment territories with emphasis on graduate recruitment.
• Collaborate with Student Engagement, Residence Life, and Athletics for recruitment initiatives.
• Ensure alignment with university recruitment goals and service standards.
• Travel during peak recruitment months to engage prospective students.

Skills

Leadership

Team management

Communication

Presentation skills

Self-motivation

Goal setting

Travel willingness

Driver's license

Education

Bachelor's degree or further education

Job description

Travel Percentage: Up to75%

Reports to: Vice President for Enrollment Management and Marketing and the Dean of Admissions

Openings: 1

The Associate Director of Admissions' goal will be to successfully hire, train, supervise, and motivate admissions staff toward improving graduate and undergraduate enrollment, which is critical to the success of the university. This position oversees members of the admissions recruitment team, including up to two Undergraduate Admissions Specialists and the Graduate Admissions Specialist, and supports territory management with a primary focus on graduate recruitment. Approximately 75% of the role will be dedicated to graduate recruitment and 25% to undergraduate recruitment. The ideal candidate will be ready to work with the team on engagement and sales techniques that move students toward enrollment at the University.

• Hiring, training, and coaching the Undergraduate Admissions Counselors team with positivity, care, and goal orientation while motivating them toward recruitment goals for head count and net revenue that are in line with the goals of the University.
• Supporting interdepartmental student recruitment initiatives by serving as an Admissions liaison to the Student Engagement Office, Residence Life division, and Athletics department.
• Providing supervision and oversight of up to two Undergraduate Admissions Specialists and the Graduate Admissions Specialist, ensuring alignment with recruitment goals, office priorities, and service standards.
• Serving as a secondary athletic pre-read reviewer for first-time, full-time students in collaboration with the Director of Transfer Operations and Credit Evaluations.
• Assisting in the research, development and implementation of the undergraduate student recruitment plan with the goal of growing traditional undergraduate enrollment.
• Helping create and uphold admissions standards that reflect the values and goals of Manhattan University.
• Managing assigned recruitment territories and/or student groups, with approximately 75% of efforts focused on graduate recruitment and 25% focused on undergraduate recruitment, including outreach, engagement, and follow-up strategies that support enrollment goals.
• Communicating effectively and courteously with others, including employees, students, and the public, in a spirit of team work, respect and customer service.
• By actions, words, and lifestyle, be a role model to students, whether through casual contact or in a formal supervisory role.
• Demonstrated experience working cross culturally with respect, appreciation and humility.
• Up to 75% travel commitment during peak recruitment months: September, October, March, and April.

• Other duties as assigned.

• ABachelor's Degreeor further education.
• 3+ years of increasing responsibility in College Admissions, Sales, Customer Service, Retail or other customer-facing industries and a demonstrated ability to produce results within the context of a team environment.
• Strong communication and presentation skills.
• Strong self-motivation, initiative, goal setting skills, the ability to setobjectivesand a desire to learn and grow.
• Prior management experience is preferred but not required.
• Abilitat demonstrate leadership outside of a management position could also be considered.
• Willingness to work cooperatively and constructively with a wide variety of people and the ability to speak to changing demographics in the country and its effect on the recruitment of students.
• The ability, willingness and availability to travel, including by car and airplane.
• Must have a valid driver's license.
• A desire to work with a diverse community of students and employees who represent various cultures, backgrounds, and abilities.