Associate Director, New Student Transitions & Family Engagement

Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU); Boca Raton (FL); On-site; USD 57,000 - 69,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Job summary

Florida Atlantic University seeks an Associate Director for New Student Transitions & Family Engagement in Boca Raton, FL. The role provides strategic leadership for onboarding, orientation, and engagement initiatives to support new students and families.

Responsibilities include managing logistics, coordinating campus partners, and leading training for Orientation Leaders and the SOAR program, with a focus on effective communication and on-site and virtual experiences.

Qualifications

• Master's degree in an appropriate area of specialization required or a bachelor's degree with sufficient experience (four to six years) in related fields.
• Evidence of leadership, project management, and stakeholder engagement is preferred.

Responsibilities

• Report to Director, New Student Transitions & Family Engagement.
• Utilize Campus ESP reservation platform to create events and manage orientation sessions.
• Lead on virtual orientations in Canvas.
• Implement a comprehensive communication plan for internal and external customers.
• Lead Phase I & II for First-Year and Transfer SOAR programs.
• Oversee orientation logistics including room reservations, equipment, materials, signage, and day-of schedules.
• Supervise orientation leaders and interns; coordinate trainings and sponsorships.
• Collaborate with campus partners across Registrar, Housing, SOAR, Immunizations, and Financial Aid for onboarding steps.

Education

Master's degree in an appropriate area of specialization

Bachelor's degree in an appropriate area of specialization

Job description

Position Summary:

Florida Atlantic University is seeking an Associate Director for New Student Transitions & Family Engagement - Boca Raton, FL.

The position provides strategic leadership and oversight for new student transition, orientation, and engagement initiatives designed to support the successful onboarding and integration of incoming students and their families.

Summary of Responsibilities:

Technology, Marketing, & Communications:

• Report to Director, New Student Transitions & Family Engagement.
• UtilizeCampus ESP reservation platform to create events and manage orientationsessions as needed.
• Lead on virtual orientations in Canvas.
• Responsible for the implementation of a comprehensive communication plan for internal and external customers, including website, social media, campus tours, MYFAU event/experience guides, and printed materials

Orientation Programming:

• Lead on Phase I & II for First-Year students and Transfer SOAR program.
• Lead on How To FAU and First Saturday in Paradise.
• Provide assistance in directing dual-enrolled students/families and FAU undergraduate degree seeking student and guest orientations.
• Lead other new student-related initiatives, including registration materials, logistics, scheduling, partner involvement, etc.
• Point person for students, faculty, and staff (Campus Partner Liaison) for the orientation programs. Ongoing phone and email communication with students, families, and other campus stakeholders. Provide students with regular updates on onboarding steps and timelines.
• Constant communication with all onboarding areas; Registrar, Housing, SOAR, Immunizations, Undergraduate Advising Services, & Financial Aid. Ongoing training and updates from all onboarding areas to ensure accurate representation of areas, requirements, and opportunities for First-Year and Transfer students.
• Use of Admissions Dashboard and/or CRM for communication.
• Responsible for all logistics involved for orientation, including but not limited to room reservations, equipment reservations, PowerPoints, presenter communications, student/parent orientation materials, signage, parking, and other programmatic operations, and management of the “day of orientation” schedules.
• Assist with directing partner campus orientation programs as needed (Wilkes Honors College, Davie).
• Special populations liaison (special populations include Athletics, JM Corporate, etc.).

Orientation Leaders:

• Assist in directing orientation leaders and interns, recruitment, selection, and training.
• In collaboration with the Assistant Director for Orientation Operations, facilitate spring and intensive trainings.
• Collect quotes and secure sponsorships for uniforms, meals, and other Orientation Leader and/or SOAR expenses.
• Oversee move-in and move-out and coordinate logistics with Housing for Orientation Leaders on Boca and Jupiter campuses.
• Sponsorship contract lead.
• Facilitate contract approval for orientation leader-related transactions (e.g., SROW bus, bookstore gear agreement, SROW hotel, etc.)
• Attend SROW and develop travel itinerary, bookings, etc.
• Develop assessment tool pre, during, and post role.
• Supervise Major events and the engagement team representative.
• Serve on the onboarding Team along with the Director (B-Team).
• Ability to keep energy high while sharing information and engaging with stakeholders.
• Represent the department on campus committees.
• Supervise graduate and undergraduate level staff, when available.
• Participate in assessment/evaluation and data management systems.

Supervision:

• Direct supervision of the Assistant Director for Orientation Operations and the Student Experiences Coordinator.
• Supervise student staff – Mentor Orientation Leaders and Orientation Leader team in partnership with Assistant Director.
• Perform other job-related duties as assigned.

FAU Benefits and Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has itsperks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.

• State retirement options including tax-deferred annuities and Roth 403(b) plans.

• State employees Public Service Loan Forgiveness (PSLF) program.

• Sick Leave Pool Program.

• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (atPresident’sdiscretion).

• Paid Community Engagement Volunteer Service Day

• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuitionassistanceafter 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

Master's degree in an appropriate area of specialization and four years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and six years of appropriate experience required.

Salary:

$63,000 Annually.

Exempt Administrative, Managerial, Professional (AMP)

College or Department:

Division of Student Affairs: New Student Transition/Family Engagement

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8:00 a.m. - 5:00 p.m. Some nights and weekends required.

Application Deadline:

2026-10-07