Assistant Director, Education Abroad and Global Academic Services

Florida Atlantic University; Boca Raton, Northern (FL, KY); Hybrid; USD 62,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Retirement options

Paid time off

Education scholarship program

Job summary

Florida Atlantic University in Boca Raton seeks an Assistant Director, Education Abroad and Global Academic Services to lead education abroad advising, program development, and partnerships, ensuring academic integration and compliance with university policies.

This role supervises staff, coordinates with colleges and the Registrar, and drives program assessment, risk management, and scholarship advising to enhance access and success for study abroad students.

Qualifications

• Master's degree with 2 years of relevant study abroad office experience or a Bachelor's with 4 years in education abroad.
• Experience with CRM systems and Campus Community preferred.
• Experience with faculty-led program development and risk management for education abroad programs.
• Prior experience studying, living, or working abroad.

Responsibilities

• Provide advanced advising to students pursuing education abroad opportunities.
• Oversee application, acceptance, pre-departure, and post-program processes.
• Coordinate course approvals and credit transfer in collaboration with the Registrar and faculties.
• Develop workshops and campus programming related to scholarships and education abroad programs.

Skills

Study abroad program management

CRM systems

Attention to detail

Organizational skills

Risk management

Interdepartmental collaboration

Education

Master's degree

Bachelor's degree

Tools

Campus Community

CRM platforms

Job description

**Position Summary:**Florida Atlantic University is seeking an **Assistant Director, Education Abroad and Global Academic Services** - Boca Raton, FL. The Assistant Director, Education Abroad and Global Academic Services plays a key leadership role in advancing global learning opportunities and supporting student success through international education initiatives. This position oversees education abroad advising, student support services, academic integration, and global partnership management while ensuring compliance with university policies and international requirements. The Assistant Director collaborates closely with academic colleges, faculty, the Registrar's Office, and campus partners to facilitate seamless study abroad experiences, promote access and participation, and support students throughout the entire education abroad lifecycle. In addition, this role provides strategic oversight of program assessment, partner relations, scholarship advising, risk management processes, and staff supervision to enhance the quality, impact, and accessibility of education abroad programs. This position requires demonstrated professional experience administering, advising, or supporting education abroad programs within a higher education environment. **Summary of Responsibilities:*** Provide advanced advising to students pursuing education abroad opportunities.* Establish advising standards and ensure consistent student support across program types.* Oversee application, acceptance, pre-departure, and post-program processes.* Identifies barriers to participation and develops strategies to increase access and participation in education abroad programs.* Supports students with academic, financial, logistical, and personal considerations related to study abroad.* Advises students on scholarship eligibility, application development, timelines, and institutional processes.* Develops workshops and campus programming related to nationally competitive scholarships and education abroad programs.* Tracks participation and outcomes and uses data to strengthen future recruitment.* Serve as the education abroad office's primary liaison with academic colleges and departments regarding academic planning for students abroad.* Coordinates the establishment and maintenance of course placeholders for education abroad programs.* Work with the Registrar's Office to ensure appropriate course enrollment, registration, credit, and transcript processes.* Collaborates with faculty and academic departments to facilitate course approvals and credit transfer.* Identifies and resolves academic issues affecting students before, during, and after their programs.* Supports integration of education abroad into students' academic degree plans.* Assists with education abroad health, safety, risk management, and emergency response processes, including emergency phone duty.* Monitors student participation and required pre-departure documentation.* Coordinates with the Dean of Students and other campus partners regarding student concerns abroad.* Ensures programs and students adhere to university policies and applicable international requirements.* Supports faculty leaders throughout the faculty-led program creation and administration.* Evaluates program outcomes and identifies opportunities for improvement.* Serves as a primary institutional contact for designated education abroad providers and partner institutions.* Evaluates provider performance, student participation, program quality, and student feedback.* Maintains effective relationships with exchange and direct-enroll partners.* Monitors education abroad enrollment and participation trends.* Conducts program evaluations and student satisfaction assessments.* Assist the Senior Director with strategic planning and annual assessment.* Supervises coordinators and/or student employees.* Provides training, coaching, and performance feedback.* Performs other job-related duties as assigned. **FAU Benefits and Perks**If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:* Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.* State retirement options including tax-deferred annuities and Roth 403(b) plans.* State employees Public Service Loan Forgiveness (PSLF) program.* Sick Leave Pool Program.* Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).* Paid Community Engagement Volunteer Service Day* Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply). For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php **Explore Living in Palm Beach County**The goal is to provide local employers and new employees in the area a comprehensive guide with places to live. View it here: Discover Housing Resources in Palm Beach County | BDB**Minimum Qualifications:**Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and four years of appropriate experience. PREFFERED QUALIFICATIONS Master’s degree with 2 years of experience in a study abroad office in a university/college setting. Very high level of organization and attention to detail. Prior experience with CRM systems, Campus Community preferred. Experience with faculty-led program development and risk management for education abroad programs. Prior experience studying, living, or working abroad.**Salary:**$62,000 - $70,000 Annually. Exempt Administrative, Managerial, Professional (AMP)**College or Department:**Center for Global Engagement: Education Abroad and Global Academic Services**Location:**Boca Raton**Work Days and Hours:**Monday - Friday, 8 a.m. to 5 p.m.**Application Deadline:**2026-10-06**Special Instructions to Applicant:**APPLICATION DOCUMENTS REQUIRED: Resume Cover letter OFFICIAL SEALED TRANSCRIPTS REQUIRED: Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment. PRE-EMPLOYMENT SCREENINGS REQUIRED: Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check. REQUEST FOR ACCOMMODATIONS: Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at [e-mail]. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.