Associate Director, Membership Growth and Development

WEConnect International; Washington (District of Columbia); On-site; USD 110,000 - 140,000; Full time

Job summary

WEConnect International is seeking an Associate Director, Membership Growth and Development in Washington, DC to manage a portfolio of corporate members and institutional partners. You will act as day-to-day account manager, ensuring members receive value, stay engaged, and continue to invest in WEConnect programs and events.

The ideal candidate has strong relationship-building, client service and CRM skills, with experience in procurement, supplier diversity, ESG, or inclusive sourcing.

Qualifications

• Bachelor's degree or equivalent with relevant experience.
• 7–10+ years in account management or partnerships.
• Experience managing relationships with large corporations or public sector.
• CRM experience with HubSpot or Salesforce.

Responsibilities

• Represent WEConnect International in member meetings and events.
• Track engagement, renewals, and revenue using CRM systems.
• Collaborate with cross-functional teams to deliver member value.
• Maintain proactive communications to strengthen retention and growth.

Skills

Account management

Relationship building

Client service

Communication

Presentation skills

Project management

Education

Bachelor's degree

Tools

HubSpot

Salesforce

Job description

Associate Director, Membership Growth and Development

WEConnect International Northwest Washington, District of Columbia, United States

About this position

About WEConnect International

WEConnect International is a global nonprofit that helps women-owned businesses succeed in local and global markets by connecting them with major corporations and institutions committed to inclusive sourcing.

Our members include multinational corporations, multilateral institutions, and government agencies - such as global companies, development banks, and public sector organizations that collectively represent more than $4 trillion in annual purchasing power. Through their engagement with WEConnect International, these organizations expand opportunities for women entrepreneurs while strengthening global supply chains.

About the role

The Associate Director, Membership Growth and Development, is responsible for managing and strengthening relationships with an assigned portfolio of corporate members and institutional partners. This role serves as the day-to-day account manager for a defined list of accounts, ensuring members receive clear value from their membership, stay engaged in WEConnect International programs and events, and continue to invest in the organization's mission.

This is a relationship-driven, revenue-supporting role focused on account planning, member retention, renewal readiness, engagement tracking, and consistent follow-up with corporate procurement, supply chain, ESG, and inclusive sourcing leaders. The Associate Director will also identify opportunities to deepen account engagement, surface sponsorship or partnership opportunities, and support new member cultivation when appropriate.

The ideal candidate will bring strong account management, client service, and relationship-building skills, along with an understanding of how large organizations operate, particularly in procurement, supply chains, inclusive sourcing, and ESG initiatives. This individual should be comfortable managing multiple accounts, engaging corporate stakeholders, using CRM systems to track activity, and translating member priorities into meaningful WEConnect engagement.

What you'll do

Represent WEConnect International

• Represent WEConnect International in member meetings, webinars, conferences, trade fairs, and industry events as needed.
• Deliver or support presentations to procurement, supplier diversity, supply chain, ESG, and leadership audiences.
• Promote the business case for inclusive sourcing and the value of connecting women-owned businesses to corporate buyers.
• Help strengthen WEConnect International's visibility within corporate procurement and inclusive sourcing communities.

Track Performance and Collaborate Across Teams

• Track account activity, engagement levels, renewals, revenue status, and member feedback using CRM systems such as HubSpot or Salesforce.
• Prepare account summaries, pipeline updates, and engagement reports for internal leadership.
• Share insights from members to help improve programs, events, services, and communications.
• Collaborate with business development, regional, programs, certification, marketing, and operations teams to deliver value to members.
• Support internal processes that improve member onboarding, engagement, communications, and reporting.

Qualifications

• Bachelor's degree preferred.
• 7-10+ years of experience in account management, corporate engagement, membership, client success, partnerships, business development, or related work.
• Experience managing relationships with large corporations, multinational organizations, public sector agencies, or global institutions.
• Understanding of procurement, supply chains, supplier diversity, inclusive sourcing, or ESG initiatives preferred.
• Industry experience, preferred.
• Proven ability to manage a portfolio of accounts, strengthen engagement, and support retention or revenue goals.
• Experience using CRM systems such as HubSpot or Salesforce to track account activity, contacts, pipeline, and follow-up.
• Strong relationship-building, follow-through, organization, and client service skills.
• Ability to manage multiple accounts, priorities, and deadlines with limited oversight.
• Excellent written, verbal, and presentation skills.
• Comfortable participating in member meetings, events, and industry forums.
• Passion for advancing women's economic empowerment and inclusive business practices.