Associate Director, Media Finance & Operations

Digitas North America; Boston (MA); Hybrid; USD 97,000 - 149,000; Full time

Job summary

Digitas North America seeks an Associate Director, Media Business Operations to lead financial and operational support for media campaigns for a prominent client portfolio. You will oversee monthly billing reconciliations, audits, vendor invoice validation, and drive process improvements in partnership with senior leadership.

The role focuses on ensuring accuracy, contract management, and cross-functional collaboration with finance, legal, and vendor teams.

Qualifications

• Bachelor’s degree in finance, business, advertising, marketing, or related field preferred; experience may be substituted.
• 7+ years of progressively-responsible professional experience supporting media operations and finance in an advertising agency environment or in-house marketing team.
• Experience with Prisma, MediaTools/Guideline, or similar.
• Extensive experience managing media finance and operations initiatives with a focus on budget management and reconciliation.
• Understanding of media campaigns, planning, and buying in an advertising agency environment.
• Fiscally responsible with a knack for budget management.
• Experience mentoring and guiding team members and presenting to clients.
• Strong organizational, communication, and negotiation skills.
• Familiarity with AI tools for ideation or research is a plus.

Responsibilities

• Manage, support, and own media financials for assigned clients and teams including monthly billing reconciliations, executing audits, vendor invoice validation, and similar tasks.
• In partnership with the VP Media Business Operations, meet with client to present updates, identify and triage issues, and develop and implement solutions.
• Ensure campaigns are properly set up in the system and regularly review campaigns for accuracy and alignment to financial, business, and operational expectations.
• Serve as a key stakeholder in buying tool evaluations, process rollouts, user subscriptions and tool integrations including preparation of POVs, recommendations, etc.
• Work with vendors to create solutions that work best to satisfy the needs of the agency and its clients.
• Partner with the Legal team to review, negotiate, and manage agency contracts from a business and compliance standpoint.
• Escalate operational challenges and financial inconsistencies to leadership and bring well-thought out solutions to the table.
• Partner with multi-level, cross-functional media teams, finance, accounts payable, legal and leadership to ensure a seamless integration of work.
• Evaluate, assess, and recommend the most effective financial and operational solutions to satisfy clients' objectives.
• Maintain a clear and reasonable vision of "next steps" and the "big picture" during meetings or when the parameters of a project changes.
• Meet regularly with Media Business Operations leads to evaluate task execution and provide ongoing feedback to improve efficiency.
• Enforce adherence to internal audit controls and participate in external audits.
• Serve as a leader and SME within the team and build relationships and trust with clients, vendors, and internal stakeholders on behalf of the team and the agency.
• Assist in the completion of monthly staffing analysis reports, monitoring burn rates and advising on resource allocations as appropriate.
• May mentor, motivate, manage and/or serve as escalation point for more junior Media Business Operations team members.

Skills

Media finance

Budget management

Operations

Client collaboration

Leadership

Education

Bachelor’s degree in finance/business/advertising/marketing

Tools

Prisma

MediaTools/Guideline

Job description

Digitas North America seeks an Associate Director, Media Business Operations to lead financial and operational support for media campaigns for a prominent client portfolio. You will oversee monthly billing reconciliations, audits, vendor invoice validation, and drive process improvements in partnership with senior leadership.

The role focuses on ensuring accuracy, contract management, and cross-functional collaboration with finance, legal, and vendor teams.