Associate Director: Marketing Automation & CXM Strategy

CMI/Compas; Cherry Hill Township (NJ); On-site; USD 70,000 - 140,000; Full time

Job summary

CMI Media Group in the United States is seeking an Associate Director of Marketing Automation to lead omnichannel CXM campaigns for life sciences clients. You will partner with clients and cross-functional teams to deliver strategic automation solutions and drive adoption of new technology.

In this role, you will mentor a CXM team, strengthen client relationships, and ensure successful campaign delivery while optimizing ROI and maintaining robust documentation of processes.

Qualifications

• 7+ years in marketing automation or related fields with a strong track record.
• Experience with major MarTech platforms and data-driven campaigns.
• 2+ years of direct people management and development.

Responsibilities

• Lead client engagements and translate goals into omnichannel marketing automation solutions.
• Advise on messaging cadence, data strategy, and implementation best practices.
• Build strong client relationships and identify opportunities for growth.
• Oversee end-to-end omnichannel campaign implementation and KPI tracking.
• Mentor CXM professionals and drive team performance.

Skills

Marketing automation

Media strategy

Email delivery management

CRM/MarTech platforms

Tools

Salesforce Marketing Cloud

Adobe Marketo

HubSpot

Tealium

Eloqua

Job description

CMI Media Group in the United States is seeking an Associate Director of Marketing Automation to lead omnichannel CXM campaigns for life sciences clients. You will partner with clients and cross-functional teams to deliver strategic automation solutions and drive adoption of new technology.

In this role, you will mentor a CXM team, strengthen client relationships, and ensure successful campaign delivery while optimizing ROI and maintaining robust documentation of processes.