Associate Director, Lung Cancer Insights & Engagement

Bristol-Myers Squibb Company; Princeton (NJ); Hybrid; USD 168,000 - 203,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible work model

Job summary

Bristol Myers Squibb is seeking an Associate Director, Customer Insights & Engagement, Lung Cancer, in Princeton, NJ. You will generate actionable customer insights and translate them into strategic recommendations to drive brand performance, customer experience, and commercial impact across Thoracic Oncology.

You will lead market research, synthesize data from multiple sources, and deliver concise, senior-leadership presentations.

Qualifications

• Minimum 5 years of experience in pharmaceutical analytics or market research.
• Bachelor’s degree required; advanced degree preferred.
• Proven ability to synthesize complex data sources into actionable insights for senior leadership.
• Strong stakeholder management and consultative partnership skills.
• Excellent communication and presentation skills for senior executives.
• Proficiency with industry-standard data sources and tools and comfort in ambiguous environments.
• Strong grasp of analytical disciplines and how functions relate to business questions.

Responsibilities

• Lead market research plans focused on actionable insights and brand opportunities.
• Oversee synthesis of data from multiple sources to inform marketing strategies.
• Deliver clear presentations showing data-driven insights for senior leadership.
• Support omnichannel engagement and optimize customer journeys and messaging.
• Collaborate with AI Forecasting and Centers of Excellence for insights generation.
• Partner with Brand Leads to answer business questions with data-based solutions.
• Champion adoption of advanced analytics including AI/ML to inform decisions.
• Represent Customer Insights & Engagement in BU-level forums and influence long-term strategies.
• Ensure governance and adherence to policies across the function.

Skills

Market research

Analytics leadership

Presentation skills

Stakeholder mgmt

AI/ML awareness

Education

Bachelor’s degree

Advanced degree (MBA/PhD)

Tools

IQVIA

SHS

Claims data

Patient chart data

Brand Impact

Job description

Bristol Myers Squibb is seeking an Associate Director, Customer Insights & Engagement, Lung Cancer, in Princeton, NJ. You will generate actionable customer insights and translate them into strategic recommendations to drive brand performance, customer experience, and commercial impact across Thoracic Oncology.

You will lead market research, synthesize data from multiple sources, and deliver concise, senior-leadership presentations.