Associate Director - Information & Simulation Technology

City Colleges of Chicago; Chicago (IL); On-site; USD 80,717 - 85,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition reimbursement

Job summary

City Colleges of Chicago is seeking an Associate Director of Information & Technology at Malcolm X College. The role involves managing IT systems, providing support services, and collaborating with staff to enhance technical operations within the college.

Ideal candidates will have a bachelor’s degree, relevant certification, and four years of supervisory experience in an IT environment. The salary range is $80,717 - $85,000 per year, with standard benefits including health insurance, retirement plans, and tuition reimbursement.

Qualifications

• Four years of supervisory IT work experience in an IT department.
• Experience in instructional technology support or Help Desk operations.
• Ability to conceptualize and implement technical solutions.

Responsibilities

• Implement and manage IT systems and support services.
• Oversee IT teams and monitor staff performance.
• Coordinate with vendors for servicing computer systems.

Skills

Advanced computer skills

Excellent interpersonal skills

Verbal communication skills

Written communication skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in Information Technology or related field

Relevant certification

Job description

ASSOCIATE DIRECTOR OF INFORMATION & TECHNOLOGY

Position within the IT Department at Malcolm X College. The Associate Director will implement and manage IT systems, computer hardware, simulation instructional technologies, and provide support services to campus end-users, supporting the Virtual Hospital, Nursing, and Health Sciences programs.

ESSENTIAL DUTIES

• Collaborate with the Executive Director to implement strategies and manage customer and technical services support models addressing the college’s technical needs.
• Manage the IT department’s work teams and operations, including instructional and simulation technology; Help Desk; computer labs, media/audio-visual, events, system management, and user support.
• Monitor workloads and staff performance to provide excellent IT services and support to students, faculty, and staff.
• Lead projects and work with district and campus IT staff to assess and enhance operational efficiencies of the college’s computer systems, network, and wired and wireless infrastructure; resolve client issues and problems; and implement technical improvements to business processes.
• Oversee IT teams engaged in the preparation, maintenance, inventory, and operation of simulation equipment used in the college’s Virtual Hospital, Nursing, and Health Science labs.
• Coordinate with vendors for required servicing of computer systems and specialized simulation equipment.
• Facilitate training and professional development opportunities for staff to support skill development.
• Develop and conduct ongoing user training sessions as required.
• Participate in interviewing and selection of IT staff; administer personnel actions and enforce personnel policies and procedures.
• Define roles and responsibilities of employees and work teams; monitor work performance and address performance issues.
• Assist in developing the department’s operating budget; review budget expenditures and provide recommendations for purchasing of IT and simulation equipment; monitor changes in technology to ensure optimal purchasing decisions.
• Maintain inventory of all computer and simulation technology equipment.
• Maintain proficiency in existing and emerging trends in the use of simulation technology and virtual reality in health care education and IT systems, computer networks, and AV technologies.
• Participate in district and campus meetings.
• Be available to provide system maintenance or end-user support outside of normal business hours.
• Perform other duties as assigned.

QUALIFICATIONS

• Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a related field.
• Relevant certification required.
• Four (4) years of supervisory and relevant IT work experience in an IT department.
• Experience working in areas of instructional technology support, Help Desk and user support operations, or simulation technology and software highly desirable.
• Advanced computer skills.
• Excellent interpersonal, verbal, and written communication skills.
• Experience working within a unionized setting preferred.
• Ability to conceptualize and implement appropriate technical solutions.
• Demonstrated commitment to diversity and multiculturalism in one’s work experience.
• Proficiency in the use of Microsoft Office (Word, Excel, PowerPoint).

SALARY RANGE

$80,717 - $85,000 per year (based on education, knowledge, skills and other factors).

BENEFITS

Benefits information is available on the College benefits page. The position includes standard benefits such as health, retirement plans, and tuition reimbursement.

EEO STATEMENT

We are an equal opportunity and affirmative action employer. Chicago residency is required for all full-time employees within six months of hire.