Associate Director, Housing Operations — Campus Living

Wittenberg University; Springfield (OH); On-site; USD 85,000 - 105,000; Full time

Job summary

Wittenberg University is seeking an Associate Director of Housing and Operations to manage the university’s housing program within Residence Life, ensuring safe, inclusive living communities across 1,500 beds and 100+ rental properties.

The role includes developing housing assignments, maintaining records, coordinating with Facilities, Campus Safety, and Student Accessibility Services, and providing 24-hour crisis support as part of on-call duties.

Qualifications

• Master’s Degree in student personnel, higher education administration, or related field.
• Excellent customer service, time management, and communication skills.
• Ability to work with a variety of constituents, solve problems quickly and professionally, anticipate needs, and communicate proactively.

Responsibilities

• Coordinate campus housing operations program for 1,500 beds located in six traditional residence halls and over 100 student rental properties.
• Oversee housing assignment processes and occupancy management including housing selection, first-year housing, room changes, and damage billing.
• Prepare and maintain occupancy records and procedures including designations, rates, maintenance records, occupancy reports, changes, etc.
• Ensure housing software, databases, and records are up to date and accurate.
• Collaborate with Facilities and Housekeeping to manage repairs and custodial needs.
• Communicate information with Facilities, Housekeeping, Conference Services, Campus Police, Conduct, Student Accounts, etc.
• Complete monthly walk-throughs of residential spaces with ACs and assist with emergencies.

Skills

Customer service

Time management

Communication

Problem solving

Proactive communication

Education

Master’s Degree

Tools

Microsoft Office Suite

Job description

Wittenberg University is seeking an Associate Director of Housing and Operations to manage the university’s housing program within Residence Life, ensuring safe, inclusive living communities across 1,500 beds and 100+ rental properties.

The role includes developing housing assignments, maintaining records, coordinating with Facilities, Campus Safety, and Student Accessibility Services, and providing 24-hour crisis support as part of on-call duties.