Associate Director, Graduate Advisement & Student Success

New York University; New York (NY); On-site; USD 85,000 - 98,000; Full time

Job summary

New York University seeks an Associate Director of Advisement & Student Services to counsel, advise, and provide comprehensive student services to graduate and PhD students. You will lead academic program operations, budgets, and staff while aligning with university goals and faculty directions.

You will collaborate across leadership and with external partners to implement policies, support recruitment and retention, and address student concerns, ensuring ongoing program excellence.

Qualifications

• Bachelor's degree is required.
• Master's degree in higher education, public administration, public policy or urban planning is preferred.
• 5 years' relevant professional-level experience or an equivalent combination.
• Experience in staff management, project management or event planning is preferred.
• Excellent communication, presentation, writing, and relationship management skills.
• Ability to interact with a diverse population at all levels; strong leadership, analytic and organizational skills.
• Knowledge of standard office software.
• Ability to work some evenings and Saturdays is required.
• Ideally, candidate should work well in teams and exhibit high productivity.

Responsibilities

• Provide counseling, advisement and student services to graduate and PhD students to ensure their success.
• Manage and oversee all academic, administrative, and program services operations of selected academic programs.
• Collaborate with associate dean, assistant dean, senior director, and faculty directors to develop goals for the programs.
• Develop and implement academic program policies and processes to support student success.
• Manage program budgets and supervise program staff.
• Develop relationships with university and external contacts to achieve program objectives.
• Manage flow of student issues and concerns and provide solutions; support recruitment, enrollment and retention activities.

Skills

Communication

Presentation

Writing

Relationship management

Leadership

Analytics

Organizational skills

Teamwork

Education

Bachelor's degree

Master's degree (preferred)

Job description

New York University seeks an Associate Director of Advisement & Student Services to counsel, advise, and provide comprehensive student services to graduate and PhD students. You will lead academic program operations, budgets, and staff while aligning with university goals and faculty directions.

You will collaborate across leadership and with external partners to implement policies, support recruitment and retention, and address student concerns, ensuring ongoing program excellence.