Associate Director for Resettlement & Integration Services

Global Refuge; Baltimore (MD); On-site; USD 110,000 - 150,000; Full time

Job summary

Global Refuge is seeking an Associate Director for RIS to provide strategic leadership, oversee grants and national programs for refugee and immigrant resettlement and long-term integration. You will supervise staff, develop new programs, and collaborate with the RIS leadership to ensure effective support across the network.

The organization, formerly LIRS, serves newcomers in the United States and beyond with a strong commitment to equity and community partnerships.

Qualifications

• Bachelor's degree; graduate degree preferred.
• 6–8 years of relevant experience; managerial role.
• Experience with government grants and reporting.
• Ability to manage multiple programs and staff.
• Strong communication and analytical skills.

Responsibilities

• Lead and oversee program activities aligned with funding agreements and standards.
• Monitor grants, reporting, and compliance across programs.
• Analyze data and prepare trends reports for stakeholders.
• Develop and implement new programs; manage budget with RIS Deputy Director.
• Maintain partner relationships and coordinate with stakeholders.

Skills

Leadership

Team management

Strategic planning

Communication

Data analysis

Budget oversight

Education

Bachelor's degree

Graduate degree preferred

Tools

Microsoft Office

Database management

Job description

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Deputy Director for Resettlement and Integration Services (RIS), the Associate Director for RIS provides strategic leadership and oversight to a team responsible for implementing, monitoring, and ensuring the quality of grants and national programs that support initial resettlement and long-term integration for refugees and immigrants while fostering strong connections to community programs and initiatives. The Associate Director for RIS will lead the development of new programs, oversee the implementation of the existing Preferred Communities Intensive Case Management and Gap Services Programs, and supervise Senior Program Officers and other direct reports, as determined. The Associate Director will work collaboratively with RIS leadership and broader team to ensure streamlined and effective support across the Global Refuge network.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Benefits

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
• company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

Responsibilities/Duties

• Lead, manage, and support program(s) activities in alignment with funding agreements, terms and conditions, and Global Refuge standards and expectations.
• Stay abreast of industry developments and emerging trends in refugee resettlement and service delivery, providing regular high-level updates and insights to internal and external stakeholders.
• Ensure that programs implement ongoing measures to achieve outcomes that meet and exceed both grant and regulatory requirements as well as internal benchmarks.
• Manage and oversee funder reporting and grant proposal submissions, including reviewing and editing semi-annual and annual program report components.
• Regularly analyze program data and reports to ensure Global Refuge goals are achieved each year, and prepare reports and analysis of programmatic trends, as requested.
• Monitor and manage relevant budgetary functions in collaboration with the Deputy Director for RIS; consult with program staff to ensure sufficient resources for program development, implementation, and evaluation, and assist in preparing annual budgets.
• Continually engage partner agencies, through conference calls and site visits, to maintain strong relationships, assess community needs, and evaluate partner capacity.
• Maintain a close working relationship across Global Refuge to ensure effective communication of major unit-wide developments, trends, activities, challenges, and opportunities.
• Develop and foster cohesive team environment that supports collaboration, professional growth, and high performance.
• Represent Global Refuge with federal partners, affiliate agencies, and other relevant stakeholders through meetings and conference calls to discuss issues, share best practices, and collaborate on solutions to challenges related to the resettlement and long-term integration of refugees and newcomers.
• Other duties as assigned.

Qualifications

• Bachelor's degree in related field. Graduate degree preferred.
• BA/BS and at least 6-8 years relevant experience and/or sufficient combination of training and experience in specialized field.
• Five (5) years progressively responsible managerial experience including experience managing staff, volunteers, and/or interns.
• Experience in administering and overseeing government grants, including proposal development, contract and guideline compliance, reporting, and budget oversight.
• Experience in developing and providing support, technical assistance, and content-related training to local sub-grantees, service providers, and/or internal staff.
• Ability to evaluate data to identify trends and foresee programmatic implications.
• Experience in developing, executing, and evaluating new programs.
• Proven ability to be creative and very flexible in a fast-paced working environment.
• Excellent oral and written communication skills and the ability to interact well with all levels of various systems, stakeholders, and staff.
• Ability to manage multiple projects; separating mission critical from the non-strategic with minimal supervision.
• Proficiency in Microsoft Office applications, knowledge in database management, and other computer applications.
• Ability to accept change and be flexible; focusing on action and outcomes.
• Deep commitment to Global Refuge's core values and ability to model those values in relationships with colleagues and partners.
• Ability and willingness to travel 25% of time.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify in the states that permit its use.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Benefits include medical, dental, and vision coverage effective on your first day of employment, 403(b) with company contribution and match, 20 days of vacation per year, tuition reimbursement, professional development, and much more. Salaries are based on the latest market data and reflect the education, skills, and requirements for the role. Differentials may exist based on the region and language abilities.