Associate Director, First-Year Experience & Student Success

COLLEGE CORNER; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Tuition Assistance Program ( 

ETAP

Job summary

College of Charleston is seeking an Associate Director for First Year Experience and Students in Transition to oversee enrollment, program development, and communications for the FYE program. This role partners with campus units to support first-year student success and timely course registration.

The AD helps manage enrollment in FYE/FYSS, produces reports, maintains the FYE website and marketing materials, and coordinates with advisors, chairs, and faculty.

Qualifications

• Bachelor’s degree and 1-2 years progressively responsible experience in higher education required.
• Master’s degree preferred; familiarity with First-Year Experience programs desirable.
• Strong computer proficiency and experience with data analysis and reporting.

Responsibilities

• Manage enrollment in FYE and FYSS courses; anticipate enrollment and run pre-enrollment and enrollment for fall/spring.
• Generate enrollment reports and track completion of FYE requirements for students.
• Maintain FYE website and digital/marketing materials; coordinate with advisors and departments.
• Serve as point person for FYE alerts and FAST report outreach; support events and assessments.

Skills

Microsoft Office

Data analysis

Reporting

Communication skills

Organizational skills

FERPA knowledge

Education

Bachelor's degree

Master’s degree preferred

Tools

Banner/Student Information Systems

Advise CRM

Maxient

Job description

College of Charleston is seeking an Associate Director for First Year Experience and Students in Transition to oversee enrollment, program development, and communications for the FYE program. This role partners with campus units to support first-year student success and timely course registration.

The AD helps manage enrollment in FYE/FYSS, produces reports, maintains the FYE website and marketing materials, and coordinates with advisors, chairs, and faculty.