Associate Director, First Year Experience and Students in Transition (Re-Announcement)

COLLEGE CORNER; Charleston (SC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Employee Tuition Assistance Program ( 

ETAP

Job summary

College of Charleston is seeking an Associate Director for First Year Experience and Students in Transition to oversee enrollment, program development, and communications for the FYE program. This role partners with campus units to support first-year student success and timely course registration.

The AD helps manage enrollment in FYE/FYSS, produces reports, maintains the FYE website and marketing materials, and coordinates with advisors, chairs, and faculty.

Qualifications

• Bachelor’s degree and 1-2 years progressively responsible experience in higher education required.
• Master’s degree preferred; familiarity with First-Year Experience programs desirable.
• Strong computer proficiency and experience with data analysis and reporting.

Responsibilities

• Manage enrollment in FYE and FYSS courses; anticipate enrollment and run pre-enrollment and enrollment for fall/spring.
• Generate enrollment reports and track completion of FYE requirements for students.
• Maintain FYE website and digital/marketing materials; coordinate with advisors and departments.
• Serve as point person for FYE alerts and FAST report outreach; support events and assessments.

Skills

Microsoft Office

Data analysis

Reporting

Communication skills

Organizational skills

FERPA knowledge

Education

Bachelor's degree

Master’s degree preferred

Tools

Banner/Student Information Systems

Advise CRM

Maxient

Job description

Associate Director, First Year Experience and Students in Transition (Re-Announcement)

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

Internal Title Associate Director, First Year Experience and Students in Transition (Re-Announcement)

Position Type

Position Type Classified

Faculty / Non-Faculty / Administration

Faculty / Non-Faculty / Administration Non-Faculty

Pay Band

Pay Band GEN07

Level

Department

Department First Year Experience

Associate Director, First Year Experience and Students in Transition provides administrative, programmatic, and logistic support for areas related to the First Year Experience ( FYE ) program. FYE partners with other departments, programs, and faculty across campus to support student success in the first year through their completion of the FYE requirement. The AD helps manage enrollment in FYE and FYSS courses, anticipates enrollment numbers, runs pre-enrollment and enrollment for fall and spring semesters, produces registration reports, tracks the successful completion of the FYE requirement for all First Year and iCharleston students, and otherwise assists the Director and FYE Committee. This position serves as the point person for FYE -related early alerts and FAST report student outreach. The AD is responsible for maintaining the FYE website and other digital and marketing materials for students, parents, faculty, and staff.

Bachelor’s degree and 1-2 years progressively responsible experience working with students in a higher education environment required. Master’s degree preferred. Some training in or familiarity with First-Year Experience programs is desirable but not required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Ability to learn quickly and work independently, manage time and meet deadlines. Demonstrated computer proficiency, including Microsoft Office programs, required. Experience with database management, data analysis, and reporting required. Knowledge of Banner or other student information systems and experience with, and interest in, web design and digital media preferred. Must be organized with attention to detail, and have excellent communication and organization skills. Must be able to establish and maintain supportive relations with students, faculty, and other staff. Knowledge of FERPA privacy regulations is essential.

May be required to work some early mornings, evenings, and weekends. Some travel may be required.

• Employee Tuition Assistance Program ( ETAP )

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Manage enrollment of all First Year Experience courses, including communication with students for pre-enrollment efforts for fall and spring semesters. Create and monitor student course selection surveys. Communicate and coordinate FYE enrollment processes with academic advisors, department chairs, FYE faculty, and students. Review and maintain enrollment data in Banner. Generate enrollment reports for use in FY enrollment management and forecasting. Work with CIE to advertise and enroll students in the FYET spring break study abroad programs. Assist with FYE enrollment management for iCharleston students transitioning to full-time enrollment each spring. Assist with Orientation, Accepted Student Weekend, Open Houses, and other campus-wide events involving FYE as required.

Essential or Marginal

Percent of Time

Percent of Time 35

Activity

Track student completion of FYE requirement during their first year at CofC. Communicate with students not enrolled in FYE or students who have not completed the FYE degree requirement, and take necessary actions to resolve. Collaborate with the Center for Excellence in Peer Education, and their Peer Facilitators, to track and communicate concerns about successful course completion of students.

Monitor FYE faculty reporting for students at-risk facilitate concerns reported through the FAST System. Meet with students, and coordinate support interventions. Work with other Student Success and Student Affairs offices to communicate with students about academic and mental/emotional health support opportunities. Utilize various technologies, including but not limited to Advise CRM and Maxient, to document appointments, student conversations, and meetings.

Support Director and FYE faculty organize class and outside class events and activities such as guest lectures, class trips off campus, and faculty-designed course enhancements. Coordinate with the Student Success and Engaged Learning budget coordinator to manage the overall event and supply budget.

Work with the FYE Director and the FYE Committee to solicit, review, and evaluate FYE courses for the FYE program. Help build, coordinate, and manage the annual FYE course schedule: work with CEPE Associate Director to create linked FYSS synthesis seminars, work with the registrar’s office to build FYE and FYSS courses in Banner.

Assist with program assessment activities, including annual FYE student and faculty surveys. Participate in regular program review with the FYE Director and others.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Chronicle of Higher Education
  • CofC - Alumni Career Services
  • College of Charleston Website
  • Diverse: Issues in Higher Education
  • Glassdoor
  • Handshake
  • HigherEdJobs
  • Indeed.com
  • Internal Job Posting
  • jbcjobs (Joint Base Charleston Military & Family Readiness)
  • Job Fair
  • LinkedIn
  • Monster.com
  • Personal Referral
  • Post and Courier
  • Public Job Posting
  • SC Works (SC Department of Employment and Workforce)
  • Twitter
  • Word of mouth
  • Other
  • National Labor Exchange
  • CareerBuilder

Required Documents

• Resume
• Cover Letter / Letter of Application
• Reference List

Optional Documents

• Other Document
• Other Document 2
• Other Document 3
• Form DD 214