Associate Director, Digital Sales Enablement

Harvest Technical Services, Inc.; San Rafael (CA); On-site; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking an Associate Director of Digital Sales Enablement to lead strategies and execution of digital sales initiatives. This role emphasizes collaboration with various teams to ensure high-quality digital content delivery and operational efficiency. The ideal candidate will have extensive experience in digital operations and CRM, particularly within the biotech or pharma sectors. If you are driven, accountable, and passionate about enhancing sales enablement capabilities, this is a fantastic opportunity to make a significant impact in a dynamic environment.

Benefits

Medical Insurance

Vision Insurance

401(k)

Qualifications

• 7+ years in digital operations, CRM, or sales enablement roles.
• Expertise in digital sales enablement platforms and omnichannel marketing.

Responsibilities

• Lead digital sales enablement processes and platforms.
• Manage relationships with internal stakeholders and external agencies.

Skills

Digital Sales Enablement

CRM Management

Project Management

Data Analysis

Stakeholder Engagement

Communication Skills

Education

Bachelor's Degree

Advanced Degree

Tools

Veeva CRM

Salesforce

Veeva PromoMats

Job description

Join to apply for the Associate Director, Digital Sales Enablement role at Harvest Technical Services, Inc.

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Join to apply for the Associate Director, Digital Sales Enablement role at Harvest Technical Services, Inc.

• The Associate Director, Digital Sales Enablement, leads the strategy, execution, and management of digital sales enablement capabilities and tools.
• This role partners closely with field teams, compliance, Veeva content teams, brand teams, and IT CRM partners to ensure consistent, high-quality delivery of digital content and solutions across global regions.

Key Responsibilities:

• Define, manage, and govern digital sales enablement processes and platforms, aligning with global commercial objectives.
• Serve as a strategic partner to internal stakeholders (brand, compliance, CRM, IT, field teams) and manage external agency relationships to deliver digital operations projects within defined SLAs.
• Evaluate and harmonize processes and technology across regions, establishing global standards and a roadmap for continuous improvement.
• Oversee deployment and integration of digital sales enablement tools (e.g., Veeva Field Emails, eResource presentations, Veeva PromoMats, CRM platforms), ensuring seamless workflows and high adoption.
• Leverage analytics and data-driven decision-making, supporting the design and delivery of operational and content usage reports, and providing ad hoc analytics for key initiatives.
• Advocate for digital capabilities, supporting field and brand teams in leveraging platforms to achieve commercial goals.
• Ensure scalable, compliant delivery of digital campaigns, maintaining high quality and regulatory standards.
• Build and maintain strong cross-functional relationships with marketing, field, data privacy, and compliance stakeholders to understand business objectives and enable project execution.
• Develop and deliver training and enablement materials for stakeholders, ensuring optimal use of digital tools and resources.
• Lead operational support and change management activities for the field force, including onboarding, training, issue resolution, and communications.
• Analyze and document business processes, recommending driving improvements to enhance efficiency and effectiveness.
• Manage agency and vendor relationships, ensuring project deliverables and quality standards are met.

Requirements:

• Bachelor's degree required; advanced degree preferred.
• 7+ years of experience in digital operations, CRM, or sales enablement roles, preferably in biotech or pharma.
• Demonstrated expertise in digital sales enablement platforms (e.g., Veeva CRM, Salesforce, Veeva PromoMats) and omnichannel marketing.
• Proven track record in leading cross-functional projects and managing external partners or agencies.
• Experience with platform and data governance, ensuring scalable and efficient solutions.
• Excellent communication, presentation, and analytical skills, with the ability to engage stakeholders at all levels.
• Highly driven, accountable, and self-motivated, with the ability to manage multiple priorities and deliver high-quality results under tight deadlines.
• Strong commitment to customer satisfaction and continuous improvement.

The hiring range for this position is $76 to $86 per hour. The base pay actually offered will take into account internal equity, and may also vary depending on candidate's geographic region, job-related knowledge, skills, and experience amongst other factors.

Harvest Technical Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or any other federal, state, or local protected class.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Contract

Job function

• Industries

  Pharmaceutical Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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