Associate Director, Delivery Assurance & Ops Excellence

globalhr; Macon (GA); On-site; USD 157,000 - 299,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Flexible work schedules

Employee assistance program

Employee Scholar Program

Parental leave

Paid time off

Holidays

Job summary

RTX is seeking an experienced Delivery Assurance professional for the Columbus Engine Center to strengthen schedule stability and improve execution predictability. You will enable high-quality, data-driven decisions and foster cross-functional collaboration to drive performance and operational excellence.

The role requires deep expertise in MRO planning, SIOP processes, and SAP/DOME tools, with an emphasis on on-site collaboration and governance.

Qualifications

• Bachelor’s degree plus 12 years of experience, or an advanced degree with 10+ years of experience.
• Experience with DOME and SAP systems.
• 4 years of experience in MRO planning and/or material management, including SIOP processes.

Responsibilities

• Identify risks early, implement mitigation strategies, and ensure fast, coordinated issue resolution.
• Conduct readiness assessments and provide visibility into emerging risks to support timely decision-making.
• Promote collaboration across stakeholders to accelerate problem-solving and improve engine velocity through the shop.
• Drive on-time starts by ensuring adherence to gate start and close plans in alignment with operational objectives.
• Facilitate fast, informed decisions across stakeholders to maintain schedules and meet business goals.
• Surface escalations and risks accurately and timely ensuring Tier 3 readiness and network escalations are achieved.
• Support MML development, conduct tactical and strategic capacity analysis to align with operational need and forecast engine output roadmap.
• Run OPX sessions to align cross functional resources to meet organizational mandates and drive performance improvements.

Skills

Delivery planning

Cross-functional collaboration

Data-driven decision making

Problem solving

Education

Bachelor's degree

Advanced degree

Tools

DOME

SAP

Job description

RTX is seeking an experienced Delivery Assurance professional for the Columbus Engine Center to strengthen schedule stability and improve execution predictability. You will enable high-quality, data-driven decisions and foster cross-functional collaboration to drive performance and operational excellence.

The role requires deep expertise in MRO planning, SIOP processes, and SAP/DOME tools, with an emphasis on on-site collaboration and governance.