Associate Director, Creative Operations

PHD; New York (NY); On-site; USD 70,000 - 125,000; Full time

Job summary

Omnicom's PHD is seeking a Creative Operations Associate Director in New York to lead the execution engine behind digital media campaigns, ensuring assets are delivered on time and to spec. You will partner with internal media and investment teams, creative agencies, clients, and vendors to drive seamless delivery.

The role emphasizes improving collaboration, optimizing workflows, and ensuring the right creative goes live at the right time.

Qualifications

• 5+ years in creative operations, campaign management, or a related role.
• Strong project management and prioritization across multiple campaigns.
• Experience managing cross-functional timelines and workflows.
• Foundational knowledge of digital media specs and IAB standards.
• Proficiency in Microsoft Office applications.
• Excellent verbal and written communication across disciplines.

Responsibilities

• Oversee end-to-end creative delivery across campaign types and formats.
• Translate media plans into actionable timelines and deliverables.
• Lead kickoff and alignment meetings with stakeholders.
• Perform QA of assets to verify file type, size, and clip length.
• Maintain communication with investment, strategy, and client teams.
• Build and enforce internal workflows, timelines, and documentation.

Skills

Creative operations

Campaign management

Project management

Cross-functional collaboration

Digital media specs

MS Office

IAB standards

Communication skills

Campaign measurement

Education

Undergraduate studies in advertising or marketing

Tools

Google Campaign Manager

Google Studio

Job description

Job Description

As a Creative Operations Associate Director, you will lead the executional engine behind digital media campaigns—ensuring assets are delivered on time, on spec, and aligned with strategy. You’ll partner closely with internal media and investment teams, creative agencies, clients, and media vendors to drive seamless creative delivery. This role is critical in improving collaboration, optimizing workflows, and ensuring the right creative goes live at the right time.

Agency

PHd

Job Function

Creative

Job Subfunction

Creative Services and Administration

Core responsibilities include, but are not limited to the following:

• Oversee end-to-end creative delivery across all campaign types and formats (video, display, custom content, social, etc.).
• Translate media plans and partner specs into actionable timelines and creative deliverables.
• Lead creative kickoff and alignment meetings with internal and external stakeholders
• Perform initial QA of delivered creative assets to confirm that all expected items have been received and meet basic spec requirements (such as file type, file size, and clip length).
• Maintain ongoing communication with investment, strategy, and client teams to stay ahead of plan updates and creative changes.
• Build and enforce internal creative workflows, timelines, and documentation standards.
• Manage custom program development, including production timelines and routing of assets between client, creative agencies, and media partner.
• Proactively identify and resolve creative blockers to prevent launch delays.

Desired Qualifications

• 5+ years in creative operations, campaign management, or a related role in media, advertising, or marketing.
• Ability to manage multiple complex campaigns simultaneously—strong project management (time management, organization, and prioritization) skills are a must.
• Demonstrated success managing cross-functional timelines and creative workflows.
• Foundational knowledge of digital media creative specs, IAB standards, and related concepts.
• High degree of proficiency in Microsoft Office applications
• Excellent interpersonal skills, with the ability to communicate (verbal and written) effectively and efficiently across disciplines with colleagues, clients, and partners at all levels
• Basic knowledge of Google Campaign Manager or Studio is a plus
• Knowledge and skills typically acquired through the completion of undergraduate studies in advertising, marketing, or a related field.

$70,000 - $125,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

$70,000 - $125,000