Senior Associate, Creative Operations

PHD; New York (NY); On-site; USD 40,000 - 75,000; Full time

Job summary

PHD is seeking an Senior Associate – Creative Operations in New York to coordinate asset delivery for digital media campaigns. You’ll work with internal media activation teams, external stakeholders, and agencies to manage production timelines and specs, routing assets efficiently and ensuring accuracy.

The role requires strong project management, familiarity with digital media workflows, and excellent communication across teams. Office presence is expected per policy.

Qualifications

• 1–2+ years in a creative or digital media agency.
• Knowledge of digital media, advertising, and creative/technical specs is a plus.
• Strong ability to support multiple campaigns simultaneously (time management, organization, prioritization).
• High proficiency in Microsoft Office applications.
• Excellent interpersonal skills for effective cross‑disciplinary communication.
• Undergraduate studies in advertising, marketing, or related field. It helps if you have entertainment industry experience.

Responsibilities

• Support client communications for the creative asset management team and deliverables.
• Coordinate creative kickoff calls with internal and external stakeholders.
• Create and manage spec sheets with media teams.
• Provide clear daily status updates on pending, complete, or at‑risk items.
• Manage campaign asset development, including production timelines and routing of assets between client, agencies, and media partner.
• Perform initial QA of delivered assets to confirm file types, sizes, and clip lengths meet specs.
• Coordinate with the operations team to ensure assets are trafficked and go live on time.
• Assist the CAMs team in the client asset delivery process.

Skills

Agency experience

Digital media

Project management

Asset routing

Stakeholder comms

QA skills

Education

Advertising/Marketing undergrad

Tools

Microsoft Office

Job description

Job Description

As an Senior Associate – Creative Operations, you will play a key role in working with internal media activation and operations teams and external stakeholders to manage the creative asset workflow associated with digital media campaigns. This role’s primary focus and responsibility is the coordination of asset delivery, including production timelines and technical specifications, and routing of digital display, video, and other creative assets between the client, internal teams, creative agencies, and media partners. The Senior Associate, Creative Operations also plays a vital role with the CAMs team to support the coordination or specs and final asset deliveries.

Agency

PHd

Job Function

Creative

Job Subfunction

Creative Services and Administration

Job Description

As an Senior Associate – Creative Operations, you will play a key role in working with internal media activation and operations teams and external stakeholders to manage the creative asset workflow associated with digital media campaigns. This role’s primary focus and responsibility is the coordination of asset delivery, including production timelines and technical specifications, and routing of digital display, video, and other creative assets between the client, internal teams, creative agencies, and media partners. The Senior Associate, Creative Operations also plays a vital role with the CAMs team to support the coordination or specs and final asset deliveries.

Qualifications

• 1-2+ years of experience working at a creative or digital media agency
• Knowledge of digital media, advertising, and creative and technical specs is a plus
• Ability to support multiple campaigns simultaneously—strong project management (time management, organization, and prioritization) skills are a must
• High degree of proficiency in Microsoft Office applications
• Excellent interpersonal skills, with the ability to communicate (verbal and written) effectively and efficiently across disciplines with colleagues, clients, and partners at all levels
• Knowledge and skills typically acquired through the completion of undergraduate studies in advertising, marketing, or a related field
• Experience in the entertainment industry preferred but not required

Responsibilities

• Supporting client communications for creative asset management team and deliverables
• Coordinating creative kick-off calls with internal and external stakeholders
• Creating and managing spec sheets in collaboration with media teams
• Providing clear daily communication related to status and next steps for all pending, complete, or at-risk items
• Managing campaign asset development, including production timelines and routing of assets between client, creative agencies, and media partner
• Performing initial QA of delivered creative assets to confirm that all expected items have been received and meet basic spec requirements (such as file type, file size, and clip length)
• Communicating with operations team to ensure creative assets are trafficked and set live correctly and on time
• Supporting the CAMs team in the client creative asset delivery process

$40,000 - $75,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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For US Job Seekers

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$40,000 - $75,000