Associate Director - Channel Development

CenterWell Home Health; Town of Texas (WI); On-site; USD 138,000 - 191,000; Full time

Job summary

Join a forward-thinking organization as an Associate Director of Channel Development, where you will play a pivotal role in shaping the sales strategy for healthcare services. This dynamic position requires a leader who can inspire a team, engage with providers, and drive growth through innovative strategies. You will be the subject matter expert on the MSO/IPA product portfolio, collaborating with key stakeholders to achieve ambitious membership and revenue goals. If you thrive in a fast-paced environment and are passionate about improving patient health outcomes, this is the opportunity for you!

Benefits

Medical, Dental, and Vision Benefits

401(k) Retirement Savings Plan

Paid Time Off

Short-term and Long-term Disability

Life Insurance

Flexible Scheduling Options

Leadership Development Programs

Career Coaching

Qualifications

• 8+ years in health solutions industry with provider engagement experience.
• Strong negotiation skills and proven leadership in team settings.

Responsibilities

• Lead a team to recruit local provider practices to meet growth targets.
• Develop strategies for provider partnerships and membership growth.

Skills

Provider Engagement

Value-Based Care Knowledge

Negotiation Skills

Leadership

Communication Skills

Market Analysis

Education

Bachelor’s degree in Business

Master’s degree

Tools

Microsoft Office Suite

Job description

Become a part of our caring community and help us put health first

The Associate Director, Channel Development defines the sales product strategy for single or multiple lines of business targeting specific markets and/or business segments. The Associate Director, Channel Development requires a solid understanding of how organizational capabilities interrelate across department(s).

The Associate Director of Channel Development will develop and execute growth strategies for CenterWell’s MSO (Management Services Organization)/IPA network. This role is responsible for leading and supporting a team in an effort to engage independent primary care practices on Centerwell’s MSO/IPA offering. This role will be responsible for leading their team to achieve aggresive targets around the recruitment of providers into CenterWell IPA Solutions, and driving meaningful membership growth. This role is for someone who has experience leading teams and building a positive, results-oriented culture. This person should have first-hand experience engaging with providers, closing business deals, consistently meeting and exceeding goals, and an extensive understanding of value-based agreements and provider contracting.

The Associate Director of Channel Development will be the subject matter expert on Centerwell’s MSO/IPA product portfolio and support the strategic deployment of that portfolio to grow provider partnerships that drive the business towards its membership and revenue goals. This role will be accountable for achieving annual growth targets for their region. This role will require leaning in to support team members with everything from strategy development, sales support and provider contract negotiations. The incumbent will also be responsible for developing meaningful relationships in their region through a broad collaboration with corporate leadership, partners across contracting, key local partners, and our market leadership teams, among others. This person is expected to be an expert on MSO relationships for their region, and to be able to provider regular executive level leadership updates on progress, marketing considerations and future growth opportunities.

If you thrive in a fast-paced environment and are known for your collaborative partnership approach, planning & execution skills and have a strong desire to influence, win and grow across market(s), then we can’t wait to meet you!

Key Responsibilities

The Associate Director of Channel Development leads and supports a team of individuals responsible for recruiting local provider practices to join CenterWell IPA Solutions to meet growth targets. The incumbent will partner with key CenterWell Stakeholders through the following ways:

• Develop extensive knowledge and understanding of Centerwell’s MSO/IPA offering and corresponding provider and membership growth strategies

• Work independently, and with adjacent market leaders, to develop a deep understanding of the local market competitive landscape, understanding the relationships/impacts to Centerwell product portfolio

• Leverage quantitative and qualitative input to drive channel growth and help the business consistently achieve related growth targets

• Recognize trends that can complement and/or enhance product offerings

• Support complex negotiations, providing key insights that advance agreements with new provider partners

• Provide leadership teams with key reporting and insights that help drive alignment around growth projections

• Collaborates across teams to provide meaningful input to drive strategic decisions around program design, contracting efforts and capital deployment

• Maintaining a focus on the ultimate objective of creating and fostering provider partnerships that are hyper focused on succeeding in a value-based setting through improving patient health outcomes

Use your skills to make an impact

Required Qualifications

• Bachelor’s degree in Business, Healthcare Administration or other related fields

• A minimum of eight years of experience in the health solutions industry with experience in provider engagement and/or provider contracting.

• Demonstrated success leading others.

• Motivated self-starter that can independently drive engagement with the team and create a positive culture

• Must have Extensive Value-based care knowledge

• Experience facilitating complex negotiations, providing key insights that advance agreements with new provider partners

• Extensive knowledge of regional provider landscape

• Proven ability to cultivate relationships and create partnership opportunities with health plans and community organizations across the region

• Outcomes focused individual that thrives on outperforming against quantifiable goals

• Experience working across a segmented business to align partners towards a common goal

• Strong verbal and written communication skills with the ability to comfortably and effectively communicate with a variety of internal & external business leaders

• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and PPT

• Must be passionate about contributing to an organization focused on continuous growth

Preferred

• Master’s degree preferred

Additional Information

• Remote Role

• Incumbent must be based in Texas

• Role requires <50% travel across Texas

• Associates must carry insurance in accordance with the state minimum required limits, or $25,000/$25,000/10,000 whichever is higher.

Work at Home Statement

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

• Satellite, cellular and microwave connection can be used only if approved by leadership

• Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

• Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$138,900 - $191,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.