Associate Director Organization Effectiveness

Humana; Louisville (KY); Remote; USD 126,000 - 174,000; Full time

Job summary

Join a forward-thinking organization dedicated to health and wellness. As an Associate Director, you'll lead transformative leadership and talent programs in a dynamic sales-driven environment. This role emphasizes collaboration and strategic development, ensuring impactful experiences for all team members. You'll design innovative onboarding and career path frameworks, while also fostering a culture of continuous learning and growth. If you're passionate about shaping future leaders and enhancing organizational performance, this is the perfect opportunity for you.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Short-term disability

Long-term disability

Life insurance

Paid parental leave

Volunteer time off

Qualifications

• 8+ years in leadership development, preferably in sales or customer service.
• 5+ years managing and developing teams in a high-growth environment.

Responsibilities

• Lead a high-performing team in delivering leadership and talent development.
• Design and implement a new career pathing framework for key roles.

Skills

Cross-functional collaboration

Stakeholder management

Decision-making

Problem-solving

Project management

Communication

Change management

Learning technologies

Education

Bachelor’s degree

Master’s degree in Organizational Development, Business, HR

Job description

Become a part of our caring community and help us put health first

We are seeking a strategic, collaborative, and results-driven Associate Director to lead the development and execution of leadership and talent programs in a high-performance sales-driven organization. This role will oversee a team of Learning & Development professionals and partner closely with sales channel business leaders and cross-functional stakeholders to identify needs, design solutions, and deliver impactful experiences. A key priority includes developing and launching a scalable career path framework, enhancing new leader onboarding, and accelerating top talent development.

Key Responsibilities:

Leadership & Strategy

• Lead, coach, and develop a high-performing team of L&D professionals responsible for delivering leadership, onboarding, and talent development initiatives.
• Define and implement a comprehensive strategy for leadership development aligned with business goals, sales performance, and talent priorities.
• Design a new career pathing framework for key roles, with a focus on clarity, mobility, and engagement across the sales organization.
• Establish success metrics and continuously evaluate program impact, effectiveness, and alignment to evolving business needs.

Program Development & Delivery

• Own and deliver leadership development and new leader onboarding programs using modern, scalable learning approaches (in-person, virtual, blended).
• Build and execute top talent initiatives such as high-potential programs, stretch assignments, and succession planning strategies.
• Curate, design, or source engaging learning content that resonates with a fast-paced, performance-oriented culture.
• Apply strong project management practices to ensure initiatives are delivered on time, on budget, and with high impact.

Cross-functional Collaboration & Stakeholder Engagement

• Serve as a strategic advisor to business leaders, translating organizational needs into targeted development solutions.
• Collaborate across HR, Sales, DEI, Talent Acquisition, and other functions to ensure programs are inclusive, aligned, and effective.
• Build and maintain strong relationships across the business to drive adoption and engagement with leadership and development initiatives.

Core Competencies & Skills:

• Strong cross-functional collaboration and stakeholder management skills.
• Exceptional decision-making, problem-solving, and communication abilities.
• Advanced project and program management skills and experience managing complex, multi-stakeholder initiatives.
• Ability to think strategically while executing tactically in a dynamic, evolving environment.
• Strong expertise designing and delivering enterprise-scale onboarding, leadership, and talent development programs.
• Proficiency in learning technologies and program evaluation frameworks.
• Solid change management capabilities with a focus on driving business transformation.

Preferred Attributes:

• Strong business acumen and understanding of sales performance drivers and role dynamics.
• Passion for developing people and shaping a culture of continuous learning and growth.
• Commitment to equity, inclusion, and belonging in talent development practices.
• Strategic thinker with the ability to align training initiatives with organizational goals.
• Exceptional communication and stakeholder management abilities.
• Background in developing and/or supporting training programs for call centers and sales channels

Use your skills to make an impact

Qualifications:

• Bachelor’s degree required; Master’s degree in Organizational Development, Business, HR, or related field preferred.
• 8+ years of progressive experience in leadership development, learning & development, or talent management, preferably in a sales, customer service, or high-growth environment.
• 5+ years of demonstrated success managing and developing teams.
• Certifications in coaching or leadership assessment tools (e.g., Hogan, Korn Ferry, MBTI, DiSC) are a plus.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 05-12-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.