Associate Director, Care Coordination - Hands-On Leader

Banner Health; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Banner Health in Phoenix seeks an Associate Director of Care Coordination to lead a diverse team of case managers, RNs, social workers and transitional care staff. You will drive care delivery, throughput and patient outcomes in a fast-paced hospital setting.

You will coach, mentor and collaborate with physicians and nursing staff, monitor KPIs, and ensure compliance with care coordination standards using Cerner, LeanTass, Parachute, Careware and Microsoft tools.

Qualifications

• RN with BSN and current license in state
• MSW or LMSW/LCSW for social work track is preferred
• BLS certification required for acute care assignments
• Minimum two years' experience in acute care care coordination or management

Responsibilities

• Oversees Care Coordination personnel and activities; ensures interdisciplinary collaboration
• Directs recruitment, performance evaluations, and staff development
• Leads care coordination goals and budget planning
• Drives process improvements and data-driven decision making
• Partners with physicians and nursing to ensure timely, safe patient care
• Monitors patient satisfaction and implements improvement plans

Skills

Leadership

Care coordination

Team management

KPIs / throughputs

Education

Bachelor's degree in Nursing

Master's degree in Social Work

Tools

Cerner

LeanTass

Parachute

Careware

Microsoft Suite

Job description

Banner Health in Phoenix seeks an Associate Director of Care Coordination to lead a diverse team of case managers, RNs, social workers and transitional care staff. You will drive care delivery, throughput and patient outcomes in a fast-paced hospital setting.

You will coach, mentor and collaborate with physicians and nursing staff, monitor KPIs, and ensure compliance with care coordination standards using Cerner, LeanTass, Parachute, Careware and Microsoft tools.