Care Coordination Leader — Drive Patient Outcomes

Banner Health Corporate; Phoenix (AZ); On-site; USD 120,000 - 150,000; Full time

Job summary

Banner Health is seeking an Associate Director of Care Coordination in Phoenix, AZ, to lead a diverse team of 25 clinicians and support staff at Banner Estrella Medical Center. The role focuses on delivering safe, high-quality patient care while optimizing throughput and care transitions.

The position combines clinical leadership with operational management in a fast-paced hospital setting. The ideal candidate will have leadership experience in case management, a nursing or social work

Qualifications

• Two years of Case Management leadership experience.
• Requires RN or Social Work licensure with relevant degree.
• Experience in hospital care coordination and discharge planning is preferred.

Responsibilities

• Lead and manage a team of case managers, RNs, social workers, and transitional care staff.
• Oversee clinical, financial, and personnel management of the Care Coordination department.
• Drive throughput, handle escalations, and lead care conferences to improve patient outcomes.
• Coach and mentor staff; collaborate with physicians and nursing staff to optimize operations.
• Oversee budget development and monitor KPIs and compliance.

Skills

Leadership

Care coordination

Communication

Education

BSN RN degree

MSW with LMSW/LCSW

Tools

Cerner

LeanTass

Parachute

Careware

Microsoft Office

Job description

Banner Health is seeking an Associate Director of Care Coordination in Phoenix, AZ, to lead a diverse team of 25 clinicians and support staff at Banner Estrella Medical Center. The role focuses on delivering safe, high-quality patient care while optimizing throughput and care transitions.

The position combines clinical leadership with operational management in a fast-paced hospital setting. The ideal candidate will have leadership experience in case management, a nursing or social work