Associate Director, Business Systems

Dr. Squatch; California (MO); Hybrid; USD 150,000 - 175,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

PTO

Healthy snacks

Frequent company events

Free products

Job summary

Dr. Squatch in California seeks an Associate Director of Business Systems to lead the development and optimization of core business systems. This hybrid role offers a competitive salary between $150,000 and $175,000, aligning with experience and market conditions.

The ideal candidate will possess at least 7 years of relevant experience, including leadership proficiency and the ability to manage cross-functional projects effectively. The position promotes a collaborative team culture and offers comprehensive benefits including medical and dental plans.

Qualifications

• 7+ years of experience in business systems or related field.
• At least 2 years in a people-management role.
• Experience leading complex initiatives.

Responsibilities

• Lead and develop a team of Business Systems engineers and analysts.
• Own and maintain a 12-month roadmap for the team.
• Ensure health and reliability of enterprise systems ecosystem.

Skills

Leadership

Project management

Communication

Systems integration

Organization

Tools

NetSuite

Celigo

Boomi

Shopify

JIRA

Job description

About the Role

Associate Director of Business Systems (Senior Leader) leads the development, management, and optimization of our core business systems and integrations ecosystem. This senior leadership role ensures our systems align with business objectives, drive efficiencies, and scale with company growth. The Associate Director owns the team’s roadmap, drives cross‑functional alignment, and develops and executes strategic programs aligned with company goals and OKRs. The ideal candidate is a leader who navigates ambiguity, balances strategic thinking with hands‑on execution, and partners closely with cross‑functional teams to deliver high‑quality outcomes.

This role reports to the Senior Director, Technology. It is a full‑time, hybrid position located in Marina del Rey, CA. The anticipated base compensation range is $150,000 to $175,000, commensurate with experience and local market rates.

What You’ll Do

• Team Leadership & Development
  • Lead, mentor, and develop a team of Business Systems engineers and analysts
  • Drive clarity across the team on priorities, ownership, and expectations
  • Run effective sprint planning, retrospectives, and team meetings to keep alignment
• Strategy & Roadmap
  • Own and maintain a 12‑month roadmap for the Business Systems team, incorporating input from stakeholders across Finance, Operations, eCommerce, and Retail
  • Define and communicate quarterly OKRs and focus topics to align with company priorities
  • Proactively identify opportunities to improve systems, reduce manual work, and scale operations
  • Assess future business needs, perform cost‑benefit analyses, and recommend system enhancements
  • Stay ahead of emerging technologies, including AI and automation, and advise on their application within the team
• Systems & Integrations
  • Own the health and reliability of our enterprise systems ecosystem, including platforms such as NetSuite, Celigo, Boomi, Shopify, and Orderful
  • Ensure integrations are documented, monitored, and maintained, with clear escalation paths
  • Lead complex, cross‑functional system initiatives from scoping through delivery, communicating proactively with stakeholders throughout
• Operations & Accountability
  • Establish and maintain a structured help‑desk and ticketing process (JIRA) to provide visibility into request volume, response times, and delivery performance
  • Provide regular reporting to leadership on team performance, project status, and key metrics
  • Drive a culture of proactive communication, flag compelling risks early, follow through on commitments, and close the loop without prompting

About You

• 7+ years of experience in business systems, enterprise applications, or a related field, with at least 2 years in a people‑management role
• Deep knowledge of ERPs and integration platforms such as Celigo and Boomi
• Experience owning a team roadmap and translating business needs into a prioritized plan
• Experience leading complex, cross‑functional initiatives from scoping through delivery, with strong project‑management skills
• Strong communicator who leads with clarity and keeps stakeholders informed proactively
• Experience implementing or scaling help‑desk and ticketing processes (JIRA preferred)
• Familiarity with AI tools and a point of view on how they can improve team efficiency
• Highly organized with strong project‑management instincts, managing multiple workstreams simultaneously
• Can deliver results with limited resources, is innovative, and works with a sense of urgency
• Has high standards, takes ownership of work, and is invested in the outcome
• Proactively helps others, stays positive, and maintains a sense of humor
• Works independently, ensuring work is completed on time despite challenges

Benefits

Competitive salary and a growth‑focused, collaborative team environment. Benefits include medical, dental, vision, 401(k) with Squatch match, and PTO. Additional perks: healthy snacks, frequent company events, and free products.

Equity and Legal Statements

For Applicants with Disabilities: Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need accommodations during the hiring process, please let us know when you submit your application and we will adjust as needed.