Associate Director, Audience Growth & Partner Success

EAB; Richmond (VA); Hybrid; USD 70,000 - 89,000; Full time

Benefits offered by this job

Medical, dental, and vision

Paid time off

401(k) with company match

Wellness programs

Parental leave

Fertility treatment coverage

Job summary

EAB seeks an Associate Director, Audience Generation Partner Success to steward relationships with nearly 1,000 colleges and universities across North America. You will oversee commercial and service delivery, renewals, upgrades, and cross-product sales within the Enroll360 suite.

This role may be based in Richmond, VA, or Washington, D.C., and requires 15-20% travel to engage senior enrollment executives and drive revenue growth across partner cohorts.

Qualifications

• Bachelor’s degree and 5+ years in sales, account management, and relationship management.
• Excellent communication and relationship-building skills.
• Proficiency with Microsoft Office; familiarity with Salesforce.
• Ability to travel 15-20% to meet partner needs and renewals.
• Passion for helping students and advancing higher education goals with EAB's mission.

Responsibilities

• Foster relationships with key decision makers at partner institutions and manage these relationships to maximize value across Enroll360.
• Set and execute strategic communication plans for partner calls and enrollment cycles; monitor trends and opportunities for product expansion.
• Develop growth strategies across accounts and manage renewal/upgrade contracting while upholding price and term standards.
• Coordinate with internal teams to activate products and deliverables; translate partner needs into product improvements.
• Travel to partner institutions for on-site presentations and renewal conversations; maintain Salesforce data integrity.

Skills

Relationship management

Account management

Sales

Communication

Presentation

Education

Bachelor's degree

Tools

Salesforce

Job description

EAB seeks an Associate Director, Audience Generation Partner Success to steward relationships with nearly 1,000 colleges and universities across North America. You will oversee commercial and service delivery, renewals, upgrades, and cross-product sales within the Enroll360 suite.

This role may be based in Richmond, VA, or Washington, D.C., and requires 15-20% travel to engage senior enrollment executives and drive revenue growth across partner cohorts.