Associate Digital Product Manager — Shape Fan Experience

PGA TOUR, Inc; Ponte Vedra Beach (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life & Disability Insurance

Paid time off

401(k) employer match

Health Savings Account

Flexible Spending Accounts

Wellness Program

TPC Sawgrass membership

Job summary

PGA TOUR, Inc. is seeking an Associate Product Manager - Digital to support the Product Management team in shaping new products for PGA TOUR’s digital platforms.

The role uses analytics, UX, fan feedback, and technology to evolve the digital fan experience and help the Digital Product & Operations team achieve its goals. The Associate PM will collaborate with the Product & Project teams and internal/external partners to implement and support new digital products and platforms.

Qualifications

• Bachelor’s degree or equivalent experience; minimum 2 years in product/project management, business analysis, or digital content/operations.
• Strong analytical capabilities.
• Strong interpersonal skills to work with multiple teams and levels.
• Excellent verbal and written communication skills.
• Experience working with Operations, Content Development, UX/UI, Video and Fan/Customer Support.
• Familiarity with SDLC methodologies such as SCRUM and Agile; sports background preferred.

Responsibilities

• Document product objectives and define scope with the product management team.
• Research competition and fan needs to translate into product recommendations.
• Translate stakeholder needs into product requirements and drive implementation.
• Collaborate with technology teams to determine best technical approaches and timelines.
• Perform User Acceptance Testing and provide feedback before rollout.
• Create and maintain internal/external user training and support documents.
• Monitor KPIs and identify opportunities for product enhancements.
• Handle ongoing system configurations and operational tasks to support products.
• Lead training efforts for Operations teams during deployments.

Skills

Strong analytical capabilities

Strong interpersonal skills

Strong verbal, written communication

Cross-department collaboration

SDLC/Agile familiarity

Education

Bachelor’s degree or equivalent experience

Job description

PGA TOUR, Inc. is seeking an Associate Product Manager - Digital to support the Product Management team in shaping new products for PGA TOUR’s digital platforms.

The role uses analytics, UX, fan feedback, and technology to evolve the digital fan experience and help the Digital Product & Operations team achieve its goals. The Associate PM will collaborate with the Product & Project teams and internal/external partners to implement and support new digital products and platforms.