Associate Data Configuration Analyst

Cracker Barrel; Lebanon (TN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits on day 1

Life Insurance & Disability Coverage

Paid vacation

401k with company match

Employee Stock Purchase Program

Employee discounts

Job summary

Cracker Barrel is seeking a skilled IT professional for the Store Support Center to analyze and manage data systems that support business needs. You’ll participate in project teams as a system expert and drive changes from analysis through implementation and training.

You will ensure Sarbanes and PCI compliance are maintained, coordinate with testing and development groups, and provide escalation support for stores. A BS in IT/Marketing/Business or equivalent is preferred.

Qualifications

• Bachelor’s degree or equivalent work experience in information services.
• Ability to lead teams effectively and communicate clearly with IT and business stakeholders.
• Strong organizational, analytical, and decision-making skills.

Responsibilities

• Analyze, evaluate and prepare recommendations of data management to support the business need.
• Participate in project team meetings and serve as a system expert for IT.
• Communicate operational need and priorities to IT leadership.
• Configure changes and determine application testing needs by analyzing business and system functionality.
• Document and communicate changes to project team.
• Create, schedule and execute implementation plans for controlled releases.
• Validate implementation success.
• Ensure documentation for Sarbanes compliance, PCI, and internal PM processes is complete.
• Provide updates to testing and development groups, Store Support, Operations or other departments.
• Provide training on changes to key stakeholders.
• Provide third-tier escalation support for stores.
• Analyze and research questions from stores or other departments.
• Proactively research potential problems with existing applications.

Skills

Team leadership

Information systems knowledge

Systems development

QA testing processes

Written and verbal communication

Organizational skills

Spreadsheet & database proficiency

Analytical thinking

Problem solving

Attention to detail

Education

B.S. in Information Technology / Marketing / Business or related field

Tools

Spreadsheet software

Database software

Job description

They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company.What You'll Do - You'll Make the MomentAnalyze, evaluate and prepare recommendations of data management to support the business need.Participates in project team meetings and serves as a system expert for IT. Communicates operational need and priorities to IT leadership.Responsible for configuration changes and determining the application testing needs by analyzing the business and system functionality.Identify, document and communicate changes to project team.Creates, schedules and executes implementation plans to release changes in a controlled manner.Validates implementation success.Ensures necessary documentation for Sarbanes compliance purposes, PCI, and internal Project Management processes have been completed.Ensures updates are communicated to testing and development groups, Store Support, Operations or other departments.Provides training of changes to key stakeholders.Provides third tier escalation support for the stores.Analyze and research any questions reported by stores or other departments. Proactively research potential problems with existing applications.Experience and EducationBachelor of Science in Information Technology, Marketing, business, or related field or equivalent work experience in information services.Knowledge and SkillsAbility to lead teams effectivelyTechnical knowledge of Information Systems including programming, systems development and quality assurance testing processes.Excellent written and oral communication skills.Strong organizational skills.Proficient computer skills including strong knowledge of spreadsheet and database software.Excellent analytical, problem solving, and decision making skills.Detail and multi-task oriented.Focus on YouWe're all about making sure you're taken care of too. Here's what's in it for you:Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus OpportunitiesSupport That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1| Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance ProgramGrow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional DevelopmentCulture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us togetherInvest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase ProgramMore Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!A Little About UsSince 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots - always serving up more than a meal.See for yourself. Apply now.Cracker Barrel is an equal opportunity employer.Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.