Associate Data Configuration Analyst

Cracker Barrel Old Country Store, Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Life insurance

401k with company match

Employee stock purchase program

Tuition reimbursement

Professional development

Discount on Cracker Barrel items

Job summary

Cracker Barrel Old Country Store, Inc. is seeking an IT professional to lead project teams and drive data management initiatives that support core business needs.

You will coordinate changes, ensure proper testing, and communicate updates across Store Support, Operations, and other departments. A strong background in information systems and compliance processes is essential for success in this role.

Qualifications

• Bachelor's degree in Information Technology, Marketing, business, or related field or equivalent work experience in information services.

Responsibilities

• Lead IT teams and coordinate with stakeholders to align IT solutions with business needs.
• Analyze, evaluate and prepare recommendations of data management to support business needs.
• Communicate operational needs and priorities to IT leadership.
• Manage configuration changes and determine application testing requirements by analyzing business and system functionality.
• Document changes and communicate updates to project teams and stakeholders.
• Create, schedule and execute implementation plans for controlled releases of changes.
• Ensure documentation for Sarbanes-Oxley compliance, PCI, and internal PM processes exists.

Skills

Team leadership

Information systems

Communication

Organization

Excel/DB skills

Analytical thinking

Detail-oriented

Adaptability

Education

Bachelor’s degree in IT, Marketing, Business or related field

Tools

N/A

Job description

What You\'ll Do

• You\’ll Make the Moment
• Analyze, evaluate and prepare recommendations of data management to support the business need
• Participates in project team meetings and serves as a system expert for IT
• Communicates operational need and priorities to IT leadership
• Responsible for configuration changes and determining the application testing needs by analyzing the business and system functionality
• Identify, document and communicate changes to project team
• Creates, schedules and executes implementation plans to release changes in a controlled manner
• Validates implementation success
• Ensures necessary documentation for Sarbanes compliance purposes, PCI, and internal Project Management processes have been completed
• Ensures updates are communicated to testing and development groups, Store Support, Operations or other departments
• Provides training of changes to key stakeholders
• Provides third tier escalation support for the stores
• Analyze and research any questions reported by stores or other departments
• Proactively research potential problems with existing applications

Experience and Education

• Bachelor of Science in Information Technology, Marketing, business, or related field or equivalent work experience in information services

Knowledge and Skills

• Ability to lead teams effectively
• Technical knowledge of Information Systems including programming, systems development and quality assurance testing processes
• Excellent written and oral communication skills
• Strong organizational skills
• Proficient computer skills including strong knowledge of spreadsheet and database software
• Excellent analytical, problem solving, and decision making skills
• Detail and multi-task oriented
• Focus on You

Good Work Deserves Good Pay

• Competitive Annual Salary
• Annual Bonus Opportunities

Support That Goes Beyond the Clock

• Medical, Rx, Dental and Vision Benefits on Day 1
• Life Insurance and Disability Coverage
• Paid Vacation/Employee Assistance Program

Grow and Thrive Your Way

• Business Resource Groups
• Tuition Reimbursement
• Professional Development

Culture of Belonging

• Support that starts on day one
• Onboarding, training, and development to help you thrive
• Recognition programs and employee events that bring us together

Invest in Your Future

• 401k Plan with Company Matching Contributions at 90 days
• Employee Stock Purchase Program

More Perks, Just Because

• 35% Discount on Cracker Barrel Food and Retail items
• Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

They say you are the company you keep—And at Cracker Barrel we take that seriously. Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued. Because making a difference in someone\'s life can feel big—But it\'s often the smallest moments that make the deepest impact. We\'re all in this together—to make a real difference for our guests, every day. That\'s why, at Cracker Barrel, you\'re all in good company.

A Little About Us Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it\'s become even more—somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots—always serving up more than a meal.