Associate Customer Success Manager (Fully Remote)

Conga; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Flexible work

Inclusive culture

Job summary

Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. Conga serves over 10,000 customers worldwide and fosters a collaborative, inclusive culture.

The role focuses on managing global, complex customers to drive adoption, value, and renewals, supported by a proactive, data-driven approach.

Qualifications

• Must be a consultative coach who builds trust and drives outcomes with data.
• Thrives in fast-paced, high-growth environments.
• Ability to collaborate proactively with cross-functional teams.

Responsibilities

• Manage a book of global, complex customers to drive adoption and value.
• Lead value realization activities and customer advocacy to ensure renewals.

Skills

Consultative coaching

Data-driven

Trust-building

Job description

• Manage a book of global, complex customers to drive adoption and value.
• Lead value realization activities and customer advocacy to ensure renewals.

Who You Are:

• A consultative coach who builds trust and drives outcomes with data.
• A proactive collaborator who thrives in fast-paced, high-growth environments.

What We Offer:

• Competitive base salary plus variable incentive pay.
• Medical, dental, flexible work, and a culture where every voice is heard.

Conga

Conga unifies commercial operations by aligning pricing, quoting, contracting, rebates, and communications so companies run as connected, smarter businesses. With more than 10,000 customers worldwide and a collaborative, celebratory culture, Conga empowers colleagues to thrive.