Associate Coordinator/Receptionist - Washington, DC

Amgen; United States; Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Retirement plan

Health, dental, vision

Life and disability insurance

Flexible spending accounts

Discretionary bonus

Stock-based incentives

Time-off programs

Flexible work options

Job summary

Amgen in the United States is seeking an Associate Coordinator/Receptionist – Level 1 to join our Washington, DC office. You will be the first point of contact, manage front desk operations, and support meetings, events, and travel coordination for staff and visitors.

The role offers exposure to a dynamic biopharma environment with responsibilities ranging from office readiness and mail handling to onboarding new hires and coordinating safety and emergency readiness.

Qualifications

• Associate’s degree or high school diploma with 2 years administrative experience.
• Certification related to the role plus relevant admin experience.
• Strong communication and organizational skills.

Responsibilities

• Front office operations and first point of contact for guests.
• Coordinate off-site meetings and events logistics.
• Support office readiness, supplies, and mail handling.
• Assist with onboarding and travel arrangements.
• Ensure workplace safety and emergency readiness.

Skills

Front desk operations

Customer service

Administrative support

Education

Associate's degree

High school diploma

Certification related to the role

Tools

Scheduling tools

Office systems

Travel coordination software

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award‑winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Associate Coordinator/Receptionist – Level 1

Live

What you will do

Let’s do this. Let’s change the world.

Responsibilities will include:

• Front Office Operations – Serve as the first point of contact for guests, visitors, and staff by managing front desk operations, answering and directing calls, and providing exceptional customer service while fostering a professional, inclusive, and welcoming office environment.
• Off‑Site Meeting and Visit Logistics – Coordinate and support logistics for off‑site meetings, executive visits, and special events, including the preparation, organization, and secure delivery of materials to ensure successful execution.
• Office Readiness & Workplace Experience – Prepare and maintain office and shared spaces at the beginning and end of each day, ensuring all areas are clean, organized, fully functional, and ready to support employees and visitors.
• Facility Support – Coordinate facility maintenance requests, manage office and kitchen supply inventories, place orders as needed, and ensure storage areas remain well‑stocked, organized, and operational.
• Conference Room Coordination – Schedule conference rooms, coordinate meeting logistics, support audio‑visual and IT‑related requests, and maintain meeting spaces to ensure a seamless and professional experience for all users.
• Event and Meeting Support – Responsible for planning, coordinating, and managing DC staff lunches, meetings, and small office gatherings in the Washington, DC office, including catering arrangements, event logistics, setup, and cleanup to ensure a seamless and professional experience.
• Mail and Package Handling – Manage all incoming and outgoing mail and package operations, including receiving, sorting, tracking and distributing shipments from carriers such as USPS, UPS, and FedEx. Ensure timely, accurate, and secure delivery of correspondence and packages while maintaining organized mailroom processes and supporting office operational needs.
• Administrative Support – Provide basic day‑to‑day administrative support to Washington, DC office staff, including coordinating travel, processing expense reports, scheduling conference rooms, managing printing requests, and addressing other operational and administrative needs as they arise.
• New Hire Onboarding – Coordinate and support new employee onboarding by preparing workspace materials, organizing required resources, and assisting with orientation logistics to ensure a smooth and positive onboarding experience.
• Safety and Emergency Readiness – Support the Emergency Response Team (ERT) by maintaining and monitoring emergency supplies, assisting with workplace safety and preparedness initiatives, coordinating readiness activities, and helping ensure compliance with established safety protocols and emergency response procedures.
• Other Duties as Assigned

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Associate Coordinator/Receptionist we seek is a motivated professional with these qualifications.

Basic Qualifications

• Associate’s degreeOR
• High school diploma / GED and 2 years administrative experience OR
• Certification that is directly related to the role and 2 years administrative experience

Preferred Qualifications:

• Good communication and customer service skills
• Good organizational and time management abilities
• Comfortable learning new office systems, scheduling tools, and basic technology platforms
• Demonstrated reliability and attention to detail
• Ability to work effectively with diverse teams and individuals

Thrive

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well‑being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

What you can expect from us

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock‑based long‑term incentives.
• Award-winning time‑off plans and bi‑annual company‑wide shutdowns.
• Flexible work models, including remote and hybrid work arrangements, where possible.

Sponsorship for this role is not guaranteed.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Salary Range

USD -USD