Associate Community Manager

Chasepro Talent; Orlando (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

Chasepro Talent is seeking an Associate Community Manager to join their Community and Learning Team. This role involves engaging with an online community, overseeing service requests, and contributing to marketing initiatives in a dynamic, fast-paced environment. The ideal candidate will have strong communication skills and a high attention to detail, making this an exciting opportunity for those passionate about community management.

Benefits

Fun team culture

Project ownership

Qualifications

• 2–4 years of relevant experience required.
• High attention to detail is necessary.
• Ability to manage multiple tasks comfortable with new software.

Responsibilities

• Moderate and engage in online community forums.
• Manage service desk requests and community leader inquiries.
• Post engagement content and support ongoing initiatives.

Skills

Detail-Oriented

Strong Communication

Software Experience & Troubleshooting

Tools

Community Platforms

Project Management Tools

Job description

This range is provided by Chasepro Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $30.00/hr

Job – Associate Community Manager

Location: Remote: EST/CST Only

Duration: 12 Months

Job Overview:

Join Community and Learning Team, where you'll support a thriving online community. This is an exciting opportunity to work alongside top marketing and community professionals, manage engagement initiatives, and foster strong customer relationships.

Day-to-Day Responsibilities

• Moderate and engage in online community forums and Slack
• Manage service desk requests and community leader inquiries
• Post engagement content and support ongoing initiatives
• Administer gamification programs (e.g., creating/testing missions)
• Collaborate with internal teams leveraging the community platform
• Enforce community guidelines and ensure member compliance

Qualifications

Required:

• 2–4 years of relevant experience
• High attention to detail (proofreading/copy editing helpful)
• Ability to manage and prioritize multiple tasks
• Comfortable learning and using new software platforms

Preferred Tools/Tech:

• Community Platforms (e.g., Lithium/Khoros)
• Project Management Tools: Trello, Jira, Confluence
• Gamification Tools: Bunchball/Nitro
• Communication Platforms: Slack

Top Must-Have Skills (Ranked)

Software Experience & Troubleshooting

(Especially backend management in gamification systems)

Detail-Oriented

(Accuracy in task execution and proofreading)

Strong Communication

(Personable, clear, and effective written skills)

Team & Culture

• Team Name: Community – CS
• Team Size: 3 direct team members, 60+ in broader team
• Work Environment: Fast-paced, creative, and dynamic
• Unique Perks: Project ownership, varied daily tasks, fun team culture
• Reason for Hire: Backfill

Candidate Sourcing Tips

Ideal Backgrounds:

• Community Management
• Editorial/Proofreading Roles
• Customer Engagement or Digital Marketing

Relevant Job Titles:

• Community Manager
• Community Engagement Specialist
• Content Moderator
• Editorial Assistant
• Customer Support Analyst with community tools experience

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Marketing

• Industries

  Software Development and Technology, Information and Media

Referrals increase your chances of interviewing at Chasepro Talent by 2x

Inferred from the description for this job

401(k)

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