Associate Community Manager

Edward Rose & Sons; Midlothian (VA); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with company match

On the job training and development

Generous paid time off

Competitive compensation with bonus

Discounted apartment home

Descripción de la vacante

Edward Rose & Sons is seeking an on-site Associate Community Manager for Enclave at the Green Apartments in Midlothian, VA. You will manage apartment rentals, lease documentation, move-in/out procedures, and coordinate with supervisors to ensure smooth daily operations.

The role requires prior sales or customer service experience, strong Microsoft Office skills, and familiarity with property management software. Weekend hours may be assigned; a Bachelor’s degree is preferred.

Formación

• Bachelor’s degree preferred.
• Supervisory or leadership experience preferred.
• Previous sales or customer service experience required.
• Experience in multi-family property management preferred.
• Proficient with Microsoft Office programs.
• Experience with Yardi Voyager or related property management software preferred.
• Maintain professional appearance per dress code.
• Flexible with work schedule; weekend hours may be required.

Responsabilidades

• Handle all activities related to apartment rentals, including generating traffic, leasing, qualifying residents, and processing move-ins/outs.
• Oversee assigned department and collaborate with supervisors for daily operations.
• Promote high-quality customer service through team development.
• Review and improve technical and administrative processes.
• Interview and hire qualified candidates and onboard new hires.
• Address resident concerns promptly and resolve issues.
• Identify areas for improvement to boost resident retention and revenue.
• Evaluate contractor projects for quality and contractual compliance.
• Assist the Property Manager with timely report submissions and communications to collections.

Conocimientos

Customer service

Sales

Supervisory experience

Team coordination

Educación

Bachelor’s degree

Herramientas

Yardi Voyager

Microsoft Office

Descripción del empleo

Enclave at the Green Apartments
Midlothian, VA 23114, USA

Description

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for anAssociate Community Managerto join our on-site community team to help support a positive experience for our residents.

What are the responsibilities of an Associate Community Manager?

• Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-outprocedures
• Oversee assigned department(s) and work cohesively with supervisors to ensure each team’s success in their day-to-day operations
• Promote high quality customer service through team development initiatives
• Consistently review and develop the team on technical and administrative processes
• Interview and hire qualified candidates
• Successfully acclimate new hires into their roles
• Successfully evaluate and resolve resident concerns in a timely manner
• Identify areas for improvement and suggest practical updates to enhance resident retention and revenue
• Evaluate contractor projects upon completion to ensure high quality and contract compliance
• Assist the Property Manager with accurate and timely report submission
• Accurately prepare and submit communications to the collections department
• Participate in organizing and facilitating community events and other special projects as assigned
• Note repairs, replacements needed and appropriate charges for resident damages upon move out.

What are the role requirements?

• Bachelor’s degree is preferred
• Previous experience in a supervisory role is preferred
• Previous sales or customer service experience is required
• Previous experience in multi-family property management is preferred
• Previous leasing experience is preferred
• Must be proficient with Microsoft Office programs
• Experience using Yardi Voyager or related property management software is preferred
• Maintain a professional appearance following team dress code policy
• Must be flexible with work schedule. Weekend hours may be assigned
• Have reliable transportation and valid driver’s license

What's in it for you?

• Comprehensive benefits package, including 401(k) with company match
• On the job training and development
• Generous paid time off programs
• Competitive compensation plan with bonus opportunities
• Great work environment
• Opportunities for advancement
• Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.

Our Mission, Vision, and Values:

We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.