Associate Clinical Informatics Coordinator (4841)

Andwell Health Partners; Lewiston (ME); Hybrid; USD 66,000 - 79,000; Full time

Benefits offered by this job

Mission-driven, collaborative culture

Hybrid work environment

Professional growth and development

Opportunity to make a meaningfulImpact

Job summary

Andwell Health Partners in Lewiston, ME seeks an Associate Clinical Informatics Coordinator (CIC) to support our EHR systems and related healthcare applications across service lines. The role partners with clinical, operational, technical, and leadership teams to improve workflows, provide application support, and deliver training.

This full-time, hybrid position includes travel throughout Maine, offering a path for professional growth and contributing to patient care improvements across home

Qualifications

• Bachelor's degree in a health informatics or related field preferred.
• Minimum 3 years of healthcare technology and EHR support experience.
• Experience with workflow analysis, end-user support, and training preferred.
• Home health, hospice, or community healthcare experience is a plus.
• No clinical license required.

Responsibilities

• Support and troubleshoot EHR and healthcare applications.
• Document and optimize clinical and operational workflows.
• Develop and deliver user training and educational resources.
• Participate in system upgrades, testing, implementations, and process improvement initiatives.
• Collaborate with Clinical Education, Quality, Compliance, Information Systems, Revenue Cycle, and service-line leaders.
• Analyze application and workflow data to identify opportunities for improvement and standardization.

Skills

Healthcare IT experience

EHR support

Workflow analysis

End-user training

Cross-functional collaboration

Education

Bachelor's degree in Health Informatics or related field

Job description

Job Details: Job Location: Lewiston Main Office - LEWISTON, ME 04240, Position Type: Full Time/ 40 Hours, Salary Range: $66,000.00 - $79,200.00 Salary/year, Job Shift: Day, Job Category: Administrative,

Associate Clinical Informatics Coordinator (CIC)

Andwell Health Partners | Full-Time | Hybrid/Remote with Travel Throughout Maine

Join Maine's largest independent nonprofit home and community healthcare organization. At Andwell Health Partners, we're dedicated to enhancing quality of life through home health, hospice, behavioral health, medical, and care management services. Recognized as one of Maine's Best Places to Work, we foster a culture of belonging, collaboration, and meaningful impact.

About the Role

The Associate Clinical Informatics Coordinator (CIC) supports Andwell's electronic health record (EHR) systems and healthcare applications used across multiple service lines. This role partners with clinical, operational, technical, and leadership teams to improve workflows, provide application support, deliver training, and ensure effective use of healthcare technology.

Key Responsibilities

• Support and troubleshoot EHR and healthcare applications.
• Document and optimize clinical and operational workflows.
• Develop and deliver user training and educational resources.
• Participate in system upgrades, testing, implementations, and process improvement initiatives.
• Collaborate with Clinical Education, Quality, Compliance, Information Systems, Revenue Cycle, and service-line leaders.
• Analyze application and workflow data to identify opportunities for improvement and standardization.

Qualifications

• Bachelor's degree in Health Informatics, Healthcare Administration, Information Technology, Business, Clinical Healthcare, or related field preferred.
• Minimum 3 years of experience in healthcare technology, informatics, EHR support, clinical operations, training, quality improvement, or related work.
• Experience with workflow analysis, end-user support, application troubleshooting, training, and healthcare technology systems strongly preferred.
• Home health, hospice, or community healthcare experience is a plus.
• No clinical license required.

What We Offer

• Mission-driven, collaborative culture
• Hybrid work environment
• Professional growth and development opportunities
• Opportunity to make a meaningful impact on patient care and healthcare operations across Maine