Associate Client Manager - Insights

Nabla; Chicago (IL); Hybrid; USD 69,800 - 84,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

Flexible working environment

11 paid holidays

Job summary

NIQ is seeking an Associate Client Manager to join our Industry Insights team in Chicago. The hybrid role requires on-site presence three days per week at client sites and involves delivering analysis and insights to support client decisions using NIQ data and tools.

You'll collaborate with CS Insights and Account Leads, transform client questions into analytical stories, visualize data, and present actionable recommendations while coaching junior colleagues and leading knowledge initiatives.

Qualifications

• 3+ years in CPG-related sales, category management, or market research.
• Experience with NIQ solutions or analytics is preferred.
• Proficiency in NIQ data sources (RMS, Homescan, Omni, Spectra etc.).
• Ability to coach others in data analyses and tool use.
• Curiosity for building data-driven stories.

Responsibilities

• Master NIQ tools to answer a range of client questions.
• Collaborate with CS Insights and Account Leads to improve the customer experience.
• Respond to briefing sessions and develop analytical outlines across NIQ solutions.
• Visualize data and translate numbers into actionable client recommendations.
• Prepare insights per Academy Silver standards and deliver with SCQA and AP.
• Drive customer satisfaction through relevant analyses and insights.
• Lead generation: identify revenue leads and convert with AD.
• Lead and coach junior team members; contribute to KPI-driven initiatives.

Skills

CPG industry experience

Client management

Data analysis

English proficiency

Data storytelling

Education

Master's degree

Tools

NIQ tools

POS / Panel Data

Excel

PowerPoint

Google Sheets/Slides

Job description

Company Description

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to add to our Industry Insights team.

This is a hybrid position and requires onsite presence at the client site three days per week in Chicago.

Job Description

As an Associate Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members.

Responsibilities:

• Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions.
• Work closely with the CS Insights and Account Leads to transform the customer experience.
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
• Simplify/visualize data and translate numbers into a compelling story for clients with insightful callouts and actionable recommendations.
• Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently.
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
• Lead generation: Identify revenue leads in an independent way and take ownership in partnering with AD to convert these into revenue opportunities.
• Execute strongly based on the service model.
• Take initiative to remove roadblocks when they arise.
• Lead by example, guide and coach junior members.
• Champion an initiative within business unit and provide guidance to peers in that specific area, also accountable for delivering as per the KPI on this area.
• Lead Thought Leadership Projects.
• Client briefing: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same.

Qualifications

• 3+ years industry experience in the CPG industry and/or related sales, category management, market research.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client – i.e. RMS, Homescan, Omni, Spectra, etc a plus.
• Proficiency in helping diminish/eliminate client concerns and roadblocks in order to drive usage.
• Ability to coach others in data analyses and working with NIQ tools.
• Curious person who likes building stories based on data to answer questions.
• Strong analytical mind and excellent numerical skills.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.
• Masters’s degree a plus.

Additional Information

This role has a market-competitive salary with an anticipated base compensation of the following range: 69,800.00 - 84,000.00 USD Annual. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

EEO Statement

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.