Associate Client Manager - Insights
Nielsen Consumer LLC
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Benefits offered by this job
Job summary
NIQ is seeking an Associate Client Manager for its Industry Insights team in a hybrid Chicago setting requiring onsite presence three days per week. You will deliver analyses and insights on industries, markets and consumers using NIQ data and tools, following NIQ standards.
You will coach junior members, execute the Service Model, and lead initiatives while striving to delight clients with compelling, data-driven narratives and actionable recommendations.
Qualifications
- 3+ years of industry experience in CPG, sales, category management, or market research.
- Proficiency with NIQ data sources (POS/Panels) and NIQ solutions for analytics.
- Ability to coach others in data analyses and NIQ tools.
Responsibilities
- Work with NIQ tools to answer clients' business questions.
- Collaborate with CS Insights and Account Leads to improve the client experience.
- Develop analytical outlines during briefing sessions and integrate NIQ solutions into a coherent story.
- Visualize data and translate numbers into actionable client insights with callouts.
- Prepare and present insights using SCQA and AP methods at advanced levels.
- Drive customer satisfaction through relevant analyses and insights delivery.
- Identify revenue leads and convert them into opportunities with the AD team.
- Lead and coach junior team members and guide peers on initiatives.
Skills
Education
Tools
Job description
Company Description
NIQ delivers the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to join our Industry Insights team. This is a hybrid position and requires onsite presence at the client site three days per week in Chicago.
As an Associate Client Manager, you will be part of a team of experienced industry insights experts with the goal of delighting clients by delivering analysis and insights on industries, markets, and consumers using NIQ data and NIQ tools, following NIQ standards. You will execute the Service Model and coach more junior members.
- Work as a master of proprietary NIQ tools and metrics to help solve clients\' business questions.
- Collaborate with CS Insights and Account Leads to transform the customer experience.
- During briefing sessions, independently respond to field questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
- Simplify/visualize data and translate numbers into a compelling client story with insightful callouts and actionable recommendations.
- Prepare and present insights/recommendations using SCQA and AP efficiently at the Academy Silver graduate level.
- Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
- Lead generation: identify revenue leads independently and partner with AD to convert these into revenue opportunities.
- Execute strongly based on the service model.
- Take initiative to remove roadblocks when they arise.
- Lead by example, guide, and coach junior members.
- Champion initiatives within the business unit and provide guidance to peers in that area, accountable for delivering as per KPI.
- Lead Thought Leadership Projects.
- Client briefing: ensure client briefing is received as per the briefing form with all areas filled. Ask questions to understand the real issue and guide juniors in the same process.
- 3+ years of industry experience in the CPG industry and/or related sales, category management, or market research.
- Prior experience with NIQ (or similar) solutions in analytics, including POS/Panel Data preferred.
- Proficiency in pulling, analyzing, and incorporating NIQ data sources relevant to the client (e.g., RMS, Homescan, Omni, Spectra, etc.).
- Ability to coach others in data analyses and working with NIQ tools.
- Curious and skilled at building data-driven stories to answer questions.
- Strong analytical mind and excellent numerical skills.
- Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
- Excellent written and spoken English.
- Digital savviness and fast learner of concepts/tools/analyses.
- Master's degree a plus.
This role has a market-competitive salary with an anticipated base compensation range of 69,800.00–84,000.00 USD annually. Actual salaries vary based on experience, qualifications, skills, and location. This role may be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
US Benefits
- Comprehensive healthcare plan (medical, Rx, dental, and vision).
- Flexible spending accounts and a Health Savings Account (including company contributions).
- Life and AD&D insurance.
- 401(k) retirement plan including company matching contributions.
- Disability insurance.
- Tuition Reimbursement.
- Discretionary paid time off program and 11 paid holidays.
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ\'s fairness and transparency principles with human oversight. Final hiring decisions are made by humans. For more information, please visit NIQ\'s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
NIQ is the world\'s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new growth pathways. In 2023, NIQ combined with GfK to extend its global reach. NIQ delivers insights with advanced analytics through state-of-the-art platforms. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world\'s population.
For more information, visit NIQ.com
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NIQ is committed to fostering an inclusive workplace that mirrors the diversity of the communities and markets we serve. All employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. To learn more about our ongoing DEI efforts, please visit the NIQ diversity page: https://nielseniq.com/global/en/news-center/diversity-inclusion
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