Associate Client Manager - Industry Insights

Nabla; Chicago (IL); On-site; USD 69,800 - 83,000; Full time

Benefits offered by this job

Comprehensive healthcare plan

401(k) retirement plan

Flexible working environment

Education support

Paid holidays

Job summary

NIQ is seeking an Associate Client Manager to join our Industry Insights team in Chicago. You will deliver analysis and insights on industries, markets and consumers using NIQ data, guiding junior team members and enhancing the client experience.

You will respond to client questions, craft analytical outlines, and present insights that translate data into actionable business recommendations while collaborating with account leads and driving revenue opportunities.

Qualifications

• 3+ years industry experience in the CPG industry and/or related sales, category management, market research.
• Exposure to data analysis, market research, consumer insights, or related analytical disciplines.
• Demonstrated ability to synthesize multiple data sources and tell a cohesive story that answers business questions and supports strategic recommendations.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating all multiple data sources that are relevant to the client.
• Ability to coach others in data analyses and working with NIQ tools.
• Naturally curious individual with a passion for using data to answer business questions and develop compelling stories that drive decision‑making.
• Self‑starter with a strong sense of ownership, initiative, and accountability.

Responsibilities

• Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions.
• Work closely with the CS Insights and Account Leads to transform the customer experience.
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
• Simplify and visualize data, uncover key insights, and translate complex findings into compelling business stories that answer client questions and drive actionable recommendations.
• Leverage data and analytics to identify trends, solve business challenges, and help clients make informed decisions.

Skills

English proficiency

Data analysis

Microsoft Excel

PowerPoint

Google Sheets/Slides

Storytelling with data

Coaching others

Education

Master's degree

Tools

NIQ tools

POS data

Analytics software

Job description

Company Description

R26_0007143

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth. We are looking for an Associate Client Manager to add to our Industry Insights team.

Candidates residing near an NIQ office location (Chicago, New York City, or Bentonville) are preferred; however, exceptional candidates in other locations may be considered.

Job Description

As an Associate Client Manager, you'll be part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards. You'll also be responsible for strong execution of the Service Model as well as guiding and coaching more junior members.

Responsibilities

• Work as a master of propriety NIQ tools and metrics and use these to help solve clients' business questions.
• Work closely with the CS Insights and Account Leads to transform the customer experience.
• During briefing sessions, independently respond to field business questions and develop analytical outlines that leverage multiple NIQ solutions into a cohesive story.
• Simplify and visualize data, uncover key insights, and translate complex findings into compelling business stories that answer client questions and drive actionable recommendations.
• Leverage data and analytics to identify trends, solve business challenges, and help clients make informed decisions. Demonstrate the ability to connect data points into a clear narrative that supports business objectives.
• Prepare and present insights/recommendations as per Academy Silver graduate level; i.e. always using SCQA and AP efficiently.
• Drive customer satisfaction through analyses and delivery of relevant and impactful insights.
• Lead generation: Identify revenue leads in an independent way and take ownership in partnering with AD to convert these into revenue opportunities.
• Execute strongly based on the service model.
• Take initiative to remove roadblocks when they arise.
• Lead by example, guide and coach junior members.
• Champion an initiative within business unit and provide guidance to peers in that specific area, also accountable for delivering as per the KPI on this area.
• Lead Thought Leadership Projects.
• Client briefing: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions to client to probe and understand the real issue. Guides and supports junior on the same.

Qualifications

• 3+ years industry experience in the CPG industry and/or related sales, category management, market research.
• Exposure to data analysis, market research, consumer insights, or related analytical disciplines.
• Demonstrated ability to synthesize multiple data sources and tell a cohesive story that answers business questions and supports strategic recommendations.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating all multiple data sources that are relevant to the client.
• Ability to coach others in data analyses and working with NIQ tools.
• Naturally curious individual with a passion for using data to answer business questions and develop compelling stories that drive decision‑making.
• Self‑starter with a strong sense of ownership, initiative, and accountability. Demonstrates a proactive approach to problem solving and identifying opportunities.
• Excellent communication and presentation skills, with the ability to translate complex data into clear, concise, and impactful insights for different audiences.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.
• Master’s degree a plus.

Additional Information

This role has a market‑competitive salary with an anticipated base compensation of the following range: $69,800 - $83,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales‑based incentive or performance‑based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry‑leading parental leave, life insurance, education support and more.

Benefits

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee‑Assistance‑Program (EAP).

Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit https://nielseniq.com/global/en/news-center/diversity-inclusion