Associate Client Manager - Insights

NielsenIQ; New York (NY); Hybrid; USD 80,000 - 84,000; Full time

Job summary

NIQ is seeking an Associate Client Manager in White Plains, NY, to join the Industry Insights team. Hybrid role requiring onsite 2-3 days weekly, delivering client-ready insights and storytelling using NIQ data across industries and consumers.

You will lead analytics projects, coach junior staff, and drive revenue opportunities while ensuring exceptional client service and adherence to NIQ standards.

Qualifications

• 3+ years industry experience in the CPG industry and/or related sales, category management, market research.
• Prior experience with NIQ solutions preferred in the analytics space, including POS/Panel Data.
• Proficiency in pulling, analyzing, and incorporating NIQ data sources relevant to the client (e.g. RMS, Homescan, Omni, Spectra).
• Ability to coach others in data analyses and working with NIQ tools.

Responsibilities

• Delivers analysis and insights to inform client business decisions.
• Transforms client questions into actionable insights using NIQ data and tools.
• Presents insights and recommendations with clear storytelling (SCQA/AP).
• Drives customer satisfaction and generates revenue leads with AD.
• Collaborates with CS consultants to enhance the client experience.
• Leads junior team members and coaches peers.
• Champions initiatives within the business unit and delivers KPI performance.

Skills

CPG industry experience

Sales experience

Category management

Market research

NIQ tools

Discover

Data storytelling

Excel/PowerPoint

Education

Master’s degree (preferred)

Tools

NIQ Discover

POS/Panel Data

RMS/Homescan/Omni/Spectra

Job description

R26_0005211

At NIQ, we deliver the most complete and clear understanding of consumer buying behavior that reveals new pathways to growth.We are looking for an Associate Client Manager to add to our Industry Insights team

This is a hybrid role and requires being onsite 2-3 days a week in White Plains, NY

As an Associate Client Manager,you'llbe part of a team of experienced industry insights experts with the main goal to delight clients; supporting them for informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, following NIQ standards.You'llalsobe responsible forstrong execution of the Service Model as well as guiding and coaching more junior members.

Responsibilities:

• Work as a master of propriety NIQtools and metrics and use these to help solve clients' business questions.
• Work closely with the CS Consultants to transform customer experience.
• During briefing sessions, independently respond to field business questions and develop analytical outlinesthatleveragemultiple NIQ solutions into a cohesivestory.
• Simplify/visualize data and translate numbers into a compelling story for clientswith insightful callouts and actionablerecommendations.
• Prepare and present insights/recommendations as per Academy Silver graduatelevel;i.e.always using SCQA and AP efficiently.
• Drive customer satisfaction throughanalysesand delivery of relevant and impactful insights.
• Lead generation:Identifyrevenue leads in an independent way and takeownershipin partnering with AD to convert these intorevenue opportunities.
• Execute strongly based on the service model.
• Take initiative to remove roadblocks when theyarise.
• Lead by example, guide and coach juniormembers.
• Champion an initiative withinbusinessunit and provide guidanceto peers in that specific area, also accountable for delivering as per the KPIonthis area.
• Lead Thought Leadership Projects.
• Client briefing: In-market: Ensure client briefing is received as per the briefing form with all areas filled. Ask questions toclientto probe and understand the real issue. Guides and supportsjunioron the same. Hub: Ensure briefingdocument isreceived from the in-market with all areas complete. Ask in-market teams for clarity. Guides and supports juniors to do the same.

#LI-Hybrid

• 3+yearsindustry experience in the CPG industry and/or related sales, category management, marketresearch.
• Prior experience with NIQ (or similar) solutions preferred in the analytics space, including POS/Panel Data.
• Proficiencyin pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client –i.e.RMS,Homescan, Omni, Spectra, etc.
• ProficiencyinutilizingDiscover and helping diminish/eliminateclient concerns and roadblocksin order todrive usage.
• Ability to coach others in dataanalysesandworkingwith NIQ tools.
• Curious person who likes building stories based on data to answer questions.
• Strong analytical mind and excellent numerical skills.
• Knowledge of Microsoft Excel, PowerPoint, and Google Sheets/Slides.
• Excellent command of both written and spoken English.
• Digital savvy and fast learner of concepts/tools/analyses.
• Masters’s degreea plus.

This role has amarket-competitivesalary withan anticipatedbase compensation of the following range:$80,300- $84,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment,comprehensive health insurance, industry-leading parental leave, life insurance, educationsupportand more.

US Benefits

• Comprehensive healthcare plan (medical, Rx, dental and vision).
• Flexible spending accounts and Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion