Associate Banker - Elevate Client Experience & Tech Advice

JPMorganChase; Richmond (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Tuition reimbursement

Retirement savings plan

Mental health support

Job summary

JPMorgan Chase in Richmond, VA seeks an Associate Banker to welcome clients, build trusted relationships, and contribute to branch success by delivering hospitality and using cutting-edge financial technology. In this role you will open accounts, handle everyday banking transactions, guide customers through Chase Mobile App, Chase.com and ATMs, and educate on solutions to meet financial goals.

The position reflects our culture of diversity, inclusion, and exceptional client experiences, with

Qualifications

• High school diploma or GED required.
• Experience in client service or branch banking preferred.
• Cash handling experience a plus.

Responsibilities

• Greet clients and deliver attentive, friendly service to create a welcoming environment.
• Serve accounts, open new accounts, and ensure compliance with policies and regulatory requirements.
• Assist clients with banking transactions and technology self-service tools like mobile apps.
• Build trusted relationships by listening, asking questions, and recommending products.
• Support branch operations including cash handling and ATM responsibilities.

Skills

Client service

Relationship building

Communication

Empathy

Team collaboration

Problem solving

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in Richmond, VA seeks an Associate Banker to welcome clients, build trusted relationships, and contribute to branch success by delivering hospitality and using cutting-edge financial technology. In this role you will open accounts, handle everyday banking transactions, guide customers through Chase Mobile App, Chase.com and ATMs, and educate on solutions to meet financial goals.

The position reflects our culture of diversity, inclusion, and exceptional client experiences, with